Solved

Problems connecting Outlook 2011 MAC to Exchange Server

Posted on 2011-03-23
4
939 Views
Last Modified: 2012-05-11
I have a Microsoft Small Business Server 2008.
I have about 15 users with PC's with XP Pro plus two MacBooks running OSX 10.6.6.
(I don't know ANYTHING about Macs!)

I have just installed Office 2011 on the MacBook's and is now trying to setup Outlook for the Exchange part of SBS but is failing!!

My problem is that this D... :-) Mac Outlook is not asking for the same information I'm used to enter from PC's.

This is what I do:

I go into ACCOUNTS and press the "+" to add an Exchange account.

I enter the Email address.
I enter the validation method "USERNAME and PASSWORD"
I enter domainname\username
I check the CONFIGURE AUTOMATICALLY
I press ADD ACCOUNT

I now says "Searching for Exchange Server"

After approx. 30 secs. it tells me that it is now redirected to some AUTODISCOVER.EXCHANGESERVER.DK.
I press ACCEPT

After approx. 2 minutes of searching it says that it can not proceed automaticly and need the name of the server.
I tried to enter local servername SBSSERV as well as local ip and official servername MAIL.domainname.DK

From here nothing happens??
Im not recieving anything??

HEEEEEEELP :-)
0
Comment
Question by:Ohmit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 7

Expert Comment

by:saastech
ID: 35199696
You may need to configure the autodiscover service for the Outlook 2011 for the MAC to work properly.

This artilcle may help:
http://mac2.microsoft.com/help/office/14/en-us/admin/item/af2a88b0-bed1-412f-8304-36b3afbeef5c
0
 
LVL 7

Expert Comment

by:saastech
ID: 35199735
When you setup the Exchange Account for Outlook 2011,  in the server box, try typing something like this:
https://yourservername/EWS/Exchange.asmx

Note. MACs email client such as Entourage and Outlook 2010 requires the use of EWS
0
 

Author Comment

by:Ohmit
ID: 35199831
Great but what is EWS?
0
 
LVL 7

Accepted Solution

by:
saastech earned 500 total points
ID: 35200539
EWS stands for Exchange Web Services
see link:
http://msdn.microsoft.com/en-us/library/aa579369%28v=exchg.140%29.aspx

the server name should be a URL to the EWS like the example from the prior reply.
0

Featured Post

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

624 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question