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Problems connecting Outlook 2011 MAC to Exchange Server

Posted on 2011-03-23
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Last Modified: 2012-05-11
I have a Microsoft Small Business Server 2008.
I have about 15 users with PC's with XP Pro plus two MacBooks running OSX 10.6.6.
(I don't know ANYTHING about Macs!)

I have just installed Office 2011 on the MacBook's and is now trying to setup Outlook for the Exchange part of SBS but is failing!!

My problem is that this D... :-) Mac Outlook is not asking for the same information I'm used to enter from PC's.

This is what I do:

I go into ACCOUNTS and press the "+" to add an Exchange account.

I enter the Email address.
I enter the validation method "USERNAME and PASSWORD"
I enter domainname\username
I check the CONFIGURE AUTOMATICALLY
I press ADD ACCOUNT

I now says "Searching for Exchange Server"

After approx. 30 secs. it tells me that it is now redirected to some AUTODISCOVER.EXCHANGESERVER.DK.
I press ACCEPT

After approx. 2 minutes of searching it says that it can not proceed automaticly and need the name of the server.
I tried to enter local servername SBSSERV as well as local ip and official servername MAIL.domainname.DK

From here nothing happens??
Im not recieving anything??

HEEEEEEELP :-)
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Question by:Ohmit
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Expert Comment

by:saastech
ID: 35199696
You may need to configure the autodiscover service for the Outlook 2011 for the MAC to work properly.

This artilcle may help:
http://mac2.microsoft.com/help/office/14/en-us/admin/item/af2a88b0-bed1-412f-8304-36b3afbeef5c
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Expert Comment

by:saastech
ID: 35199735
When you setup the Exchange Account for Outlook 2011,  in the server box, try typing something like this:
https://yourservername/EWS/Exchange.asmx

Note. MACs email client such as Entourage and Outlook 2010 requires the use of EWS
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by:Ohmit
ID: 35199831
Great but what is EWS?
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Accepted Solution

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saastech earned 500 total points
ID: 35200539
EWS stands for Exchange Web Services
see link:
http://msdn.microsoft.com/en-us/library/aa579369%28v=exchg.140%29.aspx

the server name should be a URL to the EWS like the example from the prior reply.
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