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Exchange 2007 Quarantine box empty

Posted on 2011-03-23
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Last Modified: 2012-05-11
I've configured spam filtering on the exchange server and when I enable quarantine, the mail is not delivered anywhere. If I turn it off, it flows as normal.

The mailbox I've directed it to is a public folder. I've also specified my own mailbox, but neither work.
[PS] C:\Documents and Settings\user>Get-ContentFilterConfig


Name                                  : ContentFilterConfig
RejectionResponse                     : Message rejected as spam by Content Fil
                                        tering.
OutlookEmailPostmarkValidationEnabled : True
BypassedRecipients                    : {}
QuarantineMailbox                     : Spam_Repository@domain.com
SCLRejectThreshold                    : 8
SCLRejectEnabled                      : False
SCLDeleteThreshold                    : 9
SCLDeleteEnabled                      : False
SCLQuarantineThreshold                : 7
SCLQuarantineEnabled                  : True
BypassedSenders                       : {}
BypassedSenderDomains                 : {}
Enabled                               : True
ExternalMailEnabled                   : True
InternalMailEnabled                   : False
AdminDisplayName                      :
ExchangeVersion                       : 0.1 (8.0.535.0)
DistinguishedName                     : CN=ContentFilterConfig,CN=Message Hygie
                                        ne,CN=Transport Settings,CN=Domain,
					CN=Microsoft Exchange,CN=Services,CN
                                        =Configuration,DC=domain,DC=local
Identity                              : ContentFilterConfig
Guid                                  : fea42423-2cee-2323-gtg6-3363b291w23g
ObjectCategory                        : domain.local/Configuration/Schema
                                        /ms-Exch-Message-Hygiene-Content-Filter
                                        -Config
ObjectClass                           : {top, msExchAgent, msExchMessageHygiene
                                        ContentFilterConfig}
WhenChanged                           : 3/23/2011 11:01:40 AM
WhenCreated                           : 3/25/2008 4:22:33 PM
OriginatingServer                     : mh-hyperion.domain.local
IsValid                               : True

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Question by:MH-Administrator
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8 Comments
 
LVL 12

Expert Comment

by:Navdeep
ID: 35200785
Hi, if you do message tracking on the message after content filter is enabled where do you see message routing to.
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Author Comment

by:MH-Administrator
ID: 35201072
The routing log shows it coming from postmaster@domain.com to Spam_Repository@domain.com, which is correct. Also, I've sent an email from my gmail account to that email address and it works fine.
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LVL 12

Expert Comment

by:Navdeep
ID: 35201870
so where is the issue
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Author Comment

by:MH-Administrator
ID: 35202050
lol - I meant that while the above statement is true, spam is not routed to the quarantine email address.

Basically, when the quarantine is off, I receive spam. When the quarantine is on I receive no spam, but the spam is not routed to the quarantine box, though message tracking shows that the spam email is being sent to the "Spam_Repository" address.

The point I was trying to make with the email from my gmail account is that the email "Spam_Repository" address is active and can receive email.
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LVL 12

Accepted Solution

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Navdeep earned 500 total points
ID: 35202093
Do this get-mailboxfolderstatistics -id domain\mailbox
Then send some spam and check the message size

Also u can do get-mailboxstats to check item count

If they r increasing means the emails r there just that we r not able to see

Trying using owa to logon to mailbox
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Author Comment

by:MH-Administrator
ID: 35202260
OK, so is it not possible to route these to a public folder? I set myself as the quarantine and checked deleted items. It was there.
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LVL 12

Expert Comment

by:Navdeep
ID: 35202276
i think if you create a mail enabled public folder. then it would go there. Again do a message tracking to find that out.
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Author Comment

by:MH-Administrator
ID: 35202294
That's what I was doing before and it wasn't working. When I sent them to my own account, they didn't go to the inbox, but instead to the deleted items. This might be a stipulation.
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