Blackberry Express Re-installation
Posted on 2011-03-23
I have had a BES Express system running smoothly on a SBS 2003 server for a few months without a hitch. Then a 3rd party installed SQL 2008 R2 for their application and broke the BES database so the BES Administration wouldn't work. A new user has been waiting for a few weeks now to have her Blackberry activated, but I've been avoiding her.
Finally decided to sort it out but knew what the outcome would be!
I completely removed the previous BES Express and signed up for a new version with relevant codes.
I installed this and created a new SQL instance for the users. All looks well at this point.
I now started the BES Administration and added new users and activated an existing and a new user. Again all looked good until I realise that I'm not receiving any emails nor can I send them wirelessly. If the Blackberry is connected to a PC then send and receive work perfectly well.
I used the existing BESAdmin account so all of the permissions etc required were in place and indeed I have checked them and they are as required.
The Blackberry Server Configuration test for DB connectivity, Blackberry Router all come back positive.
Rather than 1 user not having connectivity I now have 11, wonderful.
Has anyone out there got any suggestions.