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TS session window is too small

Posted on 2011-03-23
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Last Modified: 2012-05-11
Hi All.

I have a client who connects to a TS session / server through SBS2003.

When they connect the TS session window is very small and around it is a large balck screen - i.e. the windows desktop is about 150mm x 150mm in the middle of the screen and the rest (on a 19" monitor) is just black.

I have seen this before but never fixed it and I thought it had something to do with the resolution but not sure.

No one else (and there are 12 others) - have this problem.

Any help would be appreciated.

Thank you
Andy Keen/
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Question by:AndyKeen
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3 Comments
 
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Accepted Solution

by:
saastech earned 1500 total points
ID: 35200504
Using the Remote Desktop Connection tool, there will be a OPTIONS button.

1.  Click on Options of RDC program
2.  Click Display Tab
4.  Change the resolution of the Display.

If they have a RDC shortcut, then right click on it and select Edit to get to the Options menu.
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Expert Comment

by:andyJKeen
ID: 35201359
I am pretty sure thats already set to full screen - and I have seen this same issue with the setting at full screen.

I will check however just in case
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Author Closing Comment

by:AndyKeen
ID: 35386544
the answer did not resolve the issue - but it put me on the right track!
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