Hi got a problem when saving office 2007 files to a windows 2000 server. The save takes several minutes to complete (straight copying to the server is fine as is saving locally to the PC.
Some things I've tried
Saving to another server (Windows server 2003) - The save is normal
I Have checked excel and word open and new paths and also the switches
Ran office Diagnostic
Ran office 2007 repair
Changed the default save as to both docx and xlsx
Removed Norton applications
Ran process monitor, process profiling of both excel.exe and winword.exe seem to be the area where the problem lies but don’t know why?! - See attached looks like there is a problem writing the tmp file, once the tmp writes succesfully the save completes, when it fails process polling continues until the next attempt.
Deleted excel.exe from the PC
Tried different drive mappings (IP UNC)
Logged on with a different profile but problem still exists
Removed stored my network places
Changed the network port speed between auto and full 100MB
Deleted all excel and word start up files and templates
Removed all addins
Disabled offline folder synchronisation
We do encrypt the Temporary internet files folder and I know office 2007 likes to write to this folder during the save process. We had this slow save with all users in one office until we disabled efs on the Windows server 2003. But in this office we are using Windows server 2000 and nobody else is affected.
THe Virus software, engine etc is the same as everyone else and there are no viruses/spyware - The PC has the most basic software applications. We run XP SP3 PRO
This has got me well beat, would offer 500,000 points for a fix if I could (MS says save to local PC and copy to the server!!) Tone.xlsx