Oracle11gR2: Linux 5.3: Error: Cannot load libary libclntsh.so, "libclntsh.so: cannot open shared object file:..."

Hello Experts,

I just installed Oracle11gR2 on Linux 5.3 32bit
Now, I am installing a Genesys component called dbserver (it is a daemon process to connect to Oracle) and I am getting the error below...

any ideas why, from the Oracle view, I am getting this error?

thanks
regards,
Cannot load libary libclntsh.so, "libclntsh.so: cannot open shared object file:

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epifanio67Asked:
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johnsoneConnect With a Mentor Senior Oracle DBACommented:
It is possible that the library isn't in LD_LIBRARY_PATH.

If installed, you should be able to check which libraries an executable is trying to load with ldd.
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slightwv (䄆 Netminder) Commented:
I have to ask:

Is the version of Genesys' dbserver you have certified with Oracle 11gR2?
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epifanio67Author Commented:
thank you expert,

I believe it is certified to work with 11g... if it is not, then I have seen it working on some customers...

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slightwv (䄆 Netminder) Commented:
My app layer in Oracle is pretty old but I believe they changed the object name in the newer releases.

Find the 'so' file for your install libclntsh.so.???  (where ??? is the version number for your install)

Then see if you can create a soft link to it and get dbserver to run.

See the example from the link below:
http://forums.oracle.com/forums/thread.jspa?threadID=843454
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epifanio67Author Commented:
thank you so much experts,

I have the .so files in the library (see below)... no sure if having a symbolic link will help...

but, I just noticed my LD_LIBRARY_PATH... is this supposed to be equal to:
ORACLE_HOME/bin
or
ORACLE_HOME/lib

???

thanks experts...

regards,


[oracle@oracle dbserver]$ locate libclntsh.so
/SHARE/database/stage/ext/lib/libclntsh.so.11.1
/installs/OracleInstallDisks/disk1/database/stage/ext/lib/libclntsh.so.11.1
/oracle/inventory/Scripts/ext/lib/libclntsh.so.11.1
/oracle/inventory/backup/2011-03-08_05-37-22AM/Scripts/ext/lib/libclntsh.so.11.1
/oracle/lib/libclntsh.so
/oracle/lib/libclntsh.so.10.1
/oracle/lib/libclntsh.so.11.1
[oracle@oracle dbserver]$ cat /etc/profile.d/oracle.sh
#!/bin/bash
export ORACLE_HOME=/oracle
export TMP=/oracle/tmp
export TMPDIR=/oracle/tmp
export ORACLE_BASE=/home/oracle/app/oracle
export PATH=/oracle/bin:$PATH
export LD_LIBRARY_PATH=$ORACLE_HOME/bin:$PATH

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slightwv (䄆 Netminder) Commented:
Thanks for the points but I really don't deserve any. johnsone pointed out the path issue.

With your permission, I would like to reopen this so it can be closed properly.
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epifanio67Author Commented:
sure...
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epifanio67Author Commented:
thank you experts..
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