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Users have to sign in twice with Windows 2008 RDS/Connection Broker

Posted on 2011-03-23
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Last Modified: 2013-11-21
I got my Windows Server 2008 R2 farm set up (hooray). I have four servers and a connection broker set up as a separate machine. The DNS is set up properly and all is well, except I'm noticing that users are having to log in twice. The user will log in, it'll start logging in and then immediately return them to the login screen. When they log in the second time, everything loads as intended.

This happens when logging in from the following clients that I've tested:
- Wyse S10 thin client (Wyse system version 6.1.0_08)
- Microsoft Remote Desktop Client 6.0

Why's it doing this and how can I fix it? It's really annoying. :)
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Question by:elorc
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helpmepcs earned 2000 total points
ID: 35344155
Can you get a newer version of RDP on those client machines? Does it do that when you connect using something running RDP 6.1 or 7?

Also, to clarify, is it showing you the Windows Server login screen or is it a user/pass prompt in a popup?
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by:elorc
ID: 35369667
Helpmepcs: I'll give it a shot with the Win7 machine I just put together. That should be running the latest RDP client. I'll get back to you as soon as I do.

Sorry about the delay, it was pretty hectic last week and I didn't get a chance to follow up on a lot of the things I wanted to take care of (like this issue).
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by:elorc
ID: 35378152
This is really bizarre. I can't seem to replicate the behavior now. I tried it on RDP client 6.1 and it worked fine. I tried it on an ancient thin client running RDP 5.2 and it worked fine there too. I also tried it from the Mac RDP client 2.0.1 and that worked fine as well.

I'm a bit confused. I guess I'll close this out for now and if the issue starts up again, I'll post a new question.
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Author Closing Comment

by:elorc
ID: 35378165
Thanks for responding with your recommendations. I don't really know why it stopped doing what it was doing before, but hopefully it continues to work right. :)
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