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How to resolve Windows 7 error code 8000FFFF during installation of the Windows Security patches?

Posted on 2011-03-23
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Last Modified: 2012-05-11
I'd  tried a number of ways to resolve an error code "0X8000FFFF" during the installation of Windows 7 security patches, but none had turned out any good result. Hope some experts out there can shed some light to fix this issue. Below were some of the ways that I had tried for these past couple of weeks.

   A. Renaming the SoftwareDistribution folder and Catroot2 folder, then reboot the PC. Ran the windows update again will rebuilt the new SoftwareDistribution and Catroot2 folders, but it was still failed with the same error.
   B. Turned "Off" both Windows firewall and the advanced firewall in Windows 7 for all of the network profiles.
   C. Download the patches and manually ran it on local Windows 7 PC and it was still had the same error.
   D. Scan for Viruses and Trojan horses, but found none.
   
I forgot to mention that the current profile was an "Administrator", and everything was still working great other than the Windows 7 Security updates.

Thanks,


   
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Question by:dsi8dsi
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8 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 35201901
Microsoft had some issues with updates. Try:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f

Download and run the patch to see if you can then run updates. ... Thinkpads_User
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 35201908
dsi8dsi--For home users, no-charge support is available by calling
1-866-PCSAFETY  
1-866-727-2338
1-866-234-6020    
1-800-936-5700
There is no-charge for support calls that are associated with security updates.  When you call, clearly state this is a Security issue.
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Author Comment

by:dsi8dsi
ID: 35202108
Thinkpads user,

   I am aware of that issue and already had run that patch. It was still gave me the same error. I may have to call Microsoft per JCIMarron advise. I will let both of you know if this issue is fixed.

Thanks,
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LVL 98

Expert Comment

by:John Hurst
ID: 35202220
dsi8dsi - While you are waiting to call Microsoft, you should back up your machine - certainly critical data and email. If SFC and System Readiness Tool both fail, you can try an in-place Windows 7 repair. See the Microsoft link for this:  http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair

And, then, Microsoft may suggest you re-install Windows if none of this works.  ... Thinkpads_User
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LVL 30

Expert Comment

by:ded9
ID: 35205845
If possible upload the checksur.log after running system readiness tool.


Ded9
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Accepted Solution

by:
dsi8dsi earned 0 total points
ID: 35447935
Thank you for all the experts comment out there, but I found out the solution on myself that it turned out to be the permission issue. The resolution is to add the "user" to the root drive and have at least "read" permission.
0
 

Author Closing Comment

by:dsi8dsi
ID: 35473515
As soon as I added the "user" to the root drive and assigned the "read" permission, I am able to download and install all of the Windows patches with no error.
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