?
Solved

How to resolve Windows 7 error code 8000FFFF during installation of the Windows Security patches?

Posted on 2011-03-23
8
Medium Priority
?
947 Views
Last Modified: 2012-05-11
I'd  tried a number of ways to resolve an error code "0X8000FFFF" during the installation of Windows 7 security patches, but none had turned out any good result. Hope some experts out there can shed some light to fix this issue. Below were some of the ways that I had tried for these past couple of weeks.

   A. Renaming the SoftwareDistribution folder and Catroot2 folder, then reboot the PC. Ran the windows update again will rebuilt the new SoftwareDistribution and Catroot2 folders, but it was still failed with the same error.
   B. Turned "Off" both Windows firewall and the advanced firewall in Windows 7 for all of the network profiles.
   C. Download the patches and manually ran it on local Windows 7 PC and it was still had the same error.
   D. Scan for Viruses and Trojan horses, but found none.
   
I forgot to mention that the current profile was an "Administrator", and everything was still working great other than the Windows 7 Security updates.

Thanks,


   
0
Comment
Question by:dsi8dsi
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 97

Expert Comment

by:Experienced Member
ID: 35201901
Microsoft had some issues with updates. Try:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f

Download and run the patch to see if you can then run updates. ... Thinkpads_User
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 35201908
dsi8dsi--For home users, no-charge support is available by calling
1-866-PCSAFETY  
1-866-727-2338
1-866-234-6020    
1-800-936-5700
There is no-charge for support calls that are associated with security updates.  When you call, clearly state this is a Security issue.
0
 

Author Comment

by:dsi8dsi
ID: 35202108
Thinkpads user,

   I am aware of that issue and already had run that patch. It was still gave me the same error. I may have to call Microsoft per JCIMarron advise. I will let both of you know if this issue is fixed.

Thanks,
0
Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

 
LVL 97

Expert Comment

by:Experienced Member
ID: 35202220
dsi8dsi - While you are waiting to call Microsoft, you should back up your machine - certainly critical data and email. If SFC and System Readiness Tool both fail, you can try an in-place Windows 7 repair. See the Microsoft link for this:  http://windows.microsoft.com/en-CA/windows7/products/features/startup-repair

And, then, Microsoft may suggest you re-install Windows if none of this works.  ... Thinkpads_User
0
 
LVL 30

Expert Comment

by:ded9
ID: 35205845
If possible upload the checksur.log after running system readiness tool.


Ded9
0
 

Accepted Solution

by:
dsi8dsi earned 0 total points
ID: 35447935
Thank you for all the experts comment out there, but I found out the solution on myself that it turned out to be the permission issue. The resolution is to add the "user" to the root drive and have at least "read" permission.
0
 

Author Closing Comment

by:dsi8dsi
ID: 35473515
As soon as I added the "user" to the root drive and assigned the "read" permission, I am able to download and install all of the Windows patches with no error.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ever notice how you can't use a new drive in Windows without having Windows assigning a Disk Signature?  Ever have a signature collision problem (especially with Virtual Machines?)  This article is intended to help you understand what's going on and…
OfficeMate Freezes on login or does not load after login credentials are input.
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question