Link to home
Start Free TrialLog in
Avatar of rickdweaver
rickdweaverFlag for United States of America

asked on

GMail - Cannot Attach/Upload Multiple Word or PDF files to an email

For some reason my ability to attach multiple documents (word or pdf) to an email using Gmail is not working.  When I try it, it does nothing... It worked initially but somehow no longer.  When it worked I could click on "Attach File" in the email and then browse to My Documents folder and Ctrl + Click multiple files and they would upload to the email.  No more??

I'm using Windows 7, all updates are current.  Use both Chrome and IE8... neither work.

I've uninstalled and reinstalled Flash... no joy.  Checked the labs in Gmail against a working PC... same no joy.  Oddly enough I CAN multiple click on txt files and it works fine.  The documents I'm trying to upload are not large.

If I attach them one at a time no problems.  I can attach all I want (under the 25Mb limit).

Hopefully somebody has had this issue or give me a place to look.

Thanks
SOLUTION
Avatar of Hutch_77
Hutch_77
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I has to be a setting or activeX control in IE or possibly a disabled addon.  
Chrome uses a lot of the IE settings and would be the reason you see similar issues.

I just prefer firefox to either and is what I usually recommend and rarely has issues.
I made the ff suggestion and made sugestions for ie fixes
All,
 
Following an 'Objection' by Hutch_77 (at https://www.experts-exchange.com/questions/26915857/Automated-Request-for-Review-Objection-to-Accept-Q-26907337.html) to the intended closure of this question, it has been reviewed by at least one Moderator and is being closed by accepting rickdweaver's posted solution and awarding full points to Hutch_77's comment as an assisted answer.
 
 
Thank you,
 
_alias99
Community Support Moderator