?
Solved

Offline Address List Exchange 2003/2010 Error

Posted on 2011-03-23
3
Medium Priority
?
873 Views
Last Modified: 2012-05-11
I'm currently in the process of migrating from Exchange 2003 to Exchange 2010.

 I've used the following guides as references: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2881-Migrate-Small-Business-Server-2003-to-Exchange-2010-and-Windows-2008-R2.html and http://www.simple-talk.com/sysadmin/exchange/upgrade-exchange-2003-to-exchange-2010/

I've successfully set up the box as a domain controller, moved mailboxes, etc. Our Exchange 2003 server is still functioning as the front-end server as we're not quite ready to take it down. The Receive and Send connectors were set up and mail flows as normal. All of our email clients (Outlook 2003 + Outlook 2010) point to the new mail server. The one issue I cannot solve for the life of me is the "Offline Address List" error after you click Send/Receive in Outlook.  Send/Receive
I've read through http://support.microsoft.com/kb/905813 and http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_25042017.html

This is from an accepted Experts-Exchange solution:
Make sure Your exchange 2010 Mailbox server is OAB generating Server.Go to
C:\Program Files\Microsoft\Exchange Server\V14\ExchangeOAB >guid value
and make sure you have 1 XML and daily LZX files in side that folder.  (This is true for me.)

Go to IIS > default website > and under OAB see if you have the folder with the same guid value.  (This is not. There's nothing in the OAB folder).

Any help would be appreciated!
0
Comment
Question by:Kia15
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 49

Accepted Solution

by:
Akhater earned 2000 total points
ID: 35204495


1. EMC -> Organization Configuration -> mailbox ->  Offline Address Book
    a. check if the server responsible for it is the 2010 server if not right click move and put it the 2010
    b. right click properties on the OAB -> distribution and enable web distribution
    c. follow my article http://www.zerohoursleep.com/2010/09/quick-tip-forcing-oab-generation/ that should fix the "(This is not. There's nothing in the OAB folder)." part

2.  EMC -> Organization Configuration -> mailbox -> database management -> right click properties on each DB -> client settings -> make sure they have an OAB selected and that it si the correct one

3. make sure IE on you client computers have no proxy configured

when you finish 1 and 2, if you did any change, it might take a while for the change to show on the client unless you reboot the server

0
 

Author Comment

by:Kia15
ID: 35218190
Alright, I've made all of the changes you've suggested. I can't reboot the server at the moment, so I'm stuck waiting for the changes to show up on the clients.

I don't know if this is related, but when I try to browse to: https//mail.domain.com/oab , I get a username/password prompt, followed by 403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

Thanks for your help!
0
 

Author Comment

by:Kia15
ID: 35218192
Alright, I've made all of the changes you've suggested. I can't reboot the server at the moment, so I'm stuck waiting for the changes to show up on the clients.

I don't know if this is related, but when I try to browse to: https//mail.domain.com/oab , I get a username/password prompt, followed by 403 - Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

Thanks for your help!
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Check out this step-by-step guide for using the newly updated Experts Exchange mobile app—released on May 30.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question