Solved

Windows Phone Exchange Setup Error

Posted on 2011-03-23
3
419 Views
Last Modified: 2014-11-12
We have a windows mobile phone that needs to be wet up with Exchange 2007 on Server 2008, I can add the email on my iPhone and Android phone; however, when I try to add it to a windows mobile phone it does not syn and just says error synchronizing. It does not even give an error code. Has anybody had this issue, I know for a fact that I am entering the information in correctly because I can add it successfully to two phones, I just do not understand. Thanks
0
Comment
Question by:TechGuy_007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 35202644
Is the SSL certificate on the server the one installed with Exchange or a 3rd party one?

Windows Mobile phones are fussy about certificates - iPhones are not.

You may need to export and install the certificate on the Windows phone to make it work.
0
 

Author Comment

by:TechGuy_007
ID: 35203670
how can I do that?
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35203707
Open up IIS Manager, Click on Your Server, Double-Click Server Certificates, Right-Click on the relevant Server Certificate and choose Export.  Point it somewhere like the Desktop and name the file, provide a password and Export.

Copy the certificate file to the computer on a USB stick and then do the following:

Open up Internet Explorer, Click on Tools, Internet Options, Content Tab, Certificate Button, Trusted Root Certification Authorities Tab.  Click Import, Next, Browse to the certificate file on the USB stick and click next, Select 'Place all certificates in the following store' and click Browse, check the Show Physical Stores Box and then select Trusted Root Certification Authorities Folder (Expand it) and then choose Registry and click OK.  Click Next and then Finish.  Click OK on the next prompt.
0

Featured Post

Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question