Solved

Windows Phone Exchange Setup Error

Posted on 2011-03-23
3
420 Views
Last Modified: 2014-11-12
We have a windows mobile phone that needs to be wet up with Exchange 2007 on Server 2008, I can add the email on my iPhone and Android phone; however, when I try to add it to a windows mobile phone it does not syn and just says error synchronizing. It does not even give an error code. Has anybody had this issue, I know for a fact that I am entering the information in correctly because I can add it successfully to two phones, I just do not understand. Thanks
0
Comment
Question by:TechGuy_007
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 35202644
Is the SSL certificate on the server the one installed with Exchange or a 3rd party one?

Windows Mobile phones are fussy about certificates - iPhones are not.

You may need to export and install the certificate on the Windows phone to make it work.
0
 

Author Comment

by:TechGuy_007
ID: 35203670
how can I do that?
0
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35203707
Open up IIS Manager, Click on Your Server, Double-Click Server Certificates, Right-Click on the relevant Server Certificate and choose Export.  Point it somewhere like the Desktop and name the file, provide a password and Export.

Copy the certificate file to the computer on a USB stick and then do the following:

Open up Internet Explorer, Click on Tools, Internet Options, Content Tab, Certificate Button, Trusted Root Certification Authorities Tab.  Click Import, Next, Browse to the certificate file on the USB stick and click next, Select 'Place all certificates in the following store' and click Browse, check the Show Physical Stores Box and then select Trusted Root Certification Authorities Folder (Expand it) and then choose Registry and click OK.  Click Next and then Finish.  Click OK on the next prompt.
0

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Resolving an irritating Remote Desktop connection that stops your saved credentials from being used.
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question