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Strange VM Issues

Posted on 2011-03-23
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Last Modified: 2012-05-11
Ok, so we are having some weird issues with a few Dell Laptops. They are all Latitude models, two different customers and Dell Support hasn't been any help. Basically, the issue is the machines are getting VM low errors quite frequenty. They can't reboot without "Log Off' staying for close to 10 minutes. They are all D5410. They have all had the problem at one time or another. In one case, I removed EVERYTHING, reinstalled Windows and it's been fine. In another case, he's only had the problem since we moved him to a new domain last week (all network settings / software are the same), in yet another, it's been the issue since we pull it out of the box. I don't believe I have ANY D5410's that don't have the problem.

Hopefully this group of genious can help!
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Question by:hwgtech
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Expert Comment

by:Raheman M. Abdul
ID: 35202819
Hope the following link helps you out of the situation.

http://markparris.co.uk/2010/01/28/slow-logoff-from-windows-7-and-windows-vista/
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Author Comment

by:hwgtech
ID: 35205730
That didn't work. More information. dwm.exe (Dell Wireless Manager) is running very high. We also use Kaseya and the agentmon is running high as well.
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Author Comment

by:hwgtech
ID: 35235949
Anyone else have any thoughts?
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Accepted Solution

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hwgtech earned 0 total points
ID: 35263007
We found that the Dell Wireless Utility was causing this issue - no help from Dell of course - so once we disabled the service and the program from startup, the machine took a while to reboot but after - all issues resolved.
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Author Closing Comment

by:hwgtech
ID: 35312635
We had to figure it out!
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