vulture714
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ComboFix needs to uninstall AVG software for it to run
I'm attempting to run Combofix on a PC (XP pro) what seems to have a virus issue. When I run the software, Combofix, it states that I need to uninstall AVG, but I don't want to uninstall this software. Is there a way around this. I also installed Malwarebytes and did the short version of the scan and when it finihsed, it appears that 8 virus were found. I then deleted them., but I would still like to run Combofix as well.
Help.
Help.
No there is no way around it. IF you want to run combofix you MUST first remove AVG.
It doesnt stop you putting it back on after! And you DO want a cleaned system, don't you?
It doesnt stop you putting it back on after! And you DO want a cleaned system, don't you?
I am more concerned that you are even running ComboFix - unless unless the guidance of a 'Helper'.
Have you tried any other anti-malware tools?
If you will give us some details of the original problem, there may be less intrusive (than CF) ways to fix the problem.
Have you tried any other anti-malware tools?
If you will give us some details of the original problem, there may be less intrusive (than CF) ways to fix the problem.
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According to a leading Malware expert rpggamergirl, ComboFix will complain when AVG or CA Internet Security Suite is installed in a System, so the user must uninstall this first before running CF.
<quoting rpg>
Sometimes even when AVG is already uninstalled but its folder is still present CF may still complain so the AVG folder needs to be deleted.
ComboFix also pops up alert if an AVG entry in the WMI is present (you can remove its entry following the steps in one of my articles) or you can just ignore it and ComboFix will still run.
<unquote>
You may find this article by rpggamergirl helpful>
https://www.experts-exchange.com/Software/Internet_Email/Anti-Virus/A_1979-THINGS-YOU-NEED-TO-DO-WHEN-YOUR-PC-IS-INFECTED.html
Should you still need it: A guide and tutorial on using ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
<quoting rpg>
Sometimes even when AVG is already uninstalled but its folder is still present CF may still complain so the AVG folder needs to be deleted.
ComboFix also pops up alert if an AVG entry in the WMI is present (you can remove its entry following the steps in one of my articles) or you can just ignore it and ComboFix will still run.
<unquote>
You may find this article by rpggamergirl helpful>
https://www.experts-exchange.com/Software/Internet_Email/Anti-Virus/A_1979-THINGS-YOU-NEED-TO-DO-WHEN-YOUR-PC-IS-INFECTED.html
Should you still need it: A guide and tutorial on using ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
As already been advised, if you want to run ComboFix you really need to uninstall AVG since ComboFix is over-sensitive to AVG and just won't run.
There are other tools just as good as ComboFix that you can try using, there is also a diagnostic tool called "OTL" similar to CF.
It won't delete files in its first run, will only delete files by using a script that we write after we look at the log.
There are other tools just as good as ComboFix that you can try using, there is also a diagnostic tool called "OTL" similar to CF.
It won't delete files in its first run, will only delete files by using a script that we write after we look at the log.
Have you had the opportunity to run any of the recommended scanners on the PC (as a workaround for the AVG problem) and use them to disinfect the System, or have you decided to uninstall AVG as per our suggestions & then use ComboFix? Maybe you require further assistance? Thanks.
Either uninstall AVG or do not run Combofix.