Solved

cannot connect users on term server 2008 to exchange 2003

Posted on 2011-03-23
7
225 Views
Last Modified: 2012-05-11
hi there. i have very strange problem. i have 2008 server on which i am running remote desktop.
i added a 2003 server to the domain with exchange 2003 on it. i was able to create the e-mail accounts on the exchange server. but the problem is that when the users are singed on and i try to configure their mailbox, i keep getting a pop up asking for a username and password.
what am i doing wrong
0
Comment
Question by:101Consultancy
  • 3
  • 3
7 Comments
 
LVL 18

Expert Comment

by:Netflo
ID: 35203604
Is the Terminal Server setup in Application Mode? Has Outlook or Office been installed in Application Mode either via Command Line or Add / Remove Programs the proper way?

Could you provide some information from the Event Viewer Logs from the TS and Exchange when you are trying to configure your mailbox, for further troubleshooting? What version of Outlook are you running? Is Exchange 2003 on SP2 and fully up to date?
0
 
LVL 11

Expert Comment

by:sighar
ID: 35205664
Let me get this straight. You're logging in on the 2008 Terminal Server. When you try to configure a user's mailbox there, you get asked for user and pass? Or are they logged in on the TS and get asked for user and pass?
0
 

Author Comment

by:101Consultancy
ID: 35206353
netflo: the server has been installed in application mode. the users have been working on t for anout 2 months now. i have office 2007 installed. as for the sp i will check it out.

sighar: yes. the users sign on to the terminal server session with no problem. they can access every network shared drive. even drives shared on the exchange server. but the problem is that when i try to configure the mail box, i get a window asking for a username and password.
0
NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

 
LVL 18

Accepted Solution

by:
Netflo earned 250 total points
ID: 35206942
Assuming Outlook 2007 is on SP2 and updates applied, then please proceed with the following...

Have you attempted to set up the Outlook client manually, rather than allowing Outlook to use the autodiscover method. However can you go into the account configuration > security tab > change Negotiate Authentication to NTLM. See if that resolves your issue.

There is also a known issue with Exchange and the Scalable Network Pack on Windows 2003. Please see the following MS KB article for an update http://support.microsoft.com/?kbid=948496

For further reading please see the following link http://blogs.technet.com/b/exchange/archive/2007/07/18/3403490.aspx

Let us know how you get on.
0
 

Author Comment

by:101Consultancy
ID: 35215684
Ok guys. Here's waht i did. i logged on tot pc running xp pro with sp3 and office 2007. configured the e-mail account with no problem. the outlook wizard connected to the exchange 2003 server without any problem. so it has to be between server 2008 and exchange 2003.
0
 
LVL 18

Expert Comment

by:Netflo
ID: 35215819
Have you read my previous post and applied the update, I'm aware that you are having the issue between Server 2008 and Server 2003. It has been clearly documented on the following link http://blogs.technet.com/b/exchange/archive/2007/07/18/3403490.aspx
0
 

Author Closing Comment

by:101Consultancy
ID: 35246010
.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A procedure for exporting installed hotfix details of remote computers using powershell
Read this checklist to learn more about the 15 things you should never include in an email signature.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

815 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now