I have been having a very perplexing problem for the last few months and can not figure out how to resolve it. I have a small office network running SBS 2008 with Exchange Server 2007 and Outlook 2007 as my client. Whenever we open outlook, we are prompted for the password. If we enter the password, the dialog box reappears. This happens several times before it goes away. Then the autodiscover dialog box appears (autodiscover.mydomain.com
) with an X next to 'The name on the security certificate is invalid or does not match the name of the site'. If I View Certificate, it shows issued to *.startlogic.com (the name of our web hosting company).
Just to give you a few more details:
For example purposes, the name of our hosted website is www.capitalfinancial.com
The name of my domain is CAPITAL, with my domain controller being server.capital.local
To access our email remotely, we use https://remote.capitalfinancial.com
This works remotely via a browser (and even our iPhones - go figure!), however if I try to access it using Outlook, I get the same issue as if I am in the office (which is the popups and autodiscover error). I thought it was an issue with the cerificate expiring (as some sites suggests), but my certificate isn't due to expire until another year. I also called startlogic, but they couldn't help me, saying it was an issue with my domain.
Can someone please help me resolve this issue? I am at my wits end and can't figure out what to do. Also, as I am not a very experienced Exchange user (especially when it comes to the certificates for 2007 as well as the Exchange console), please leave me detailed information. I think I need a lot of handholding with this one.