?
Solved

exchange 2007 mailbox missing after deleting user - deleted mailbox retention not working!

Posted on 2011-03-23
3
Medium Priority
?
655 Views
Last Modified: 2012-05-11
While trying to fix a messed up WinXP workstation logon that was confused about a user's domain profile, we deleted the user's active directory account which, it turns out, deleted the mailbox as well. We thought we could recover from this mistake by using the disconnected mailbox recovery feature which is configured and active. However, when we go to the management console, connect to the server and open the window for disconnected mailboxes, nothing is listed.

Additional info: Before we discovered the mailbox got "deleted" we had recreated a user account with the same name and email address. Could this have caused the deleted mailbox to get completely orphaned?

Any ideas on what to do about this?

I think we've got a backup copy of the OST files for the Outlook client if needed, but I'd prefer to recover the genuine mailbox, obviously.
0
Comment
Question by:Shannon Mollenhauer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 2000 total points
ID: 35203815
Run the following command from the Exchange Management Shell:

Clean-MailboxDatabase "Database Name"

Then check the Disconnected Mailboxes.
0
 

Author Closing Comment

by:Shannon Mollenhauer
ID: 35203941
Winner!!! Microsoft didn't mention that step in their Technet description of the process. I'm buying you a large, expensive beer whenever you're in Peoria next! THANKS!
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 35203945
Well you wouldn't expect them to tell you everything now would you?

Glad it helped and thanks for the points.

I'm hopping on a plane now!  Quite fancy a beer : )

Alan
0

Featured Post

Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process allows computer passwords to be managed and secured without using LAPS. This is an improvement on an existing process, enhanced to store password encrypted, instead of clear-text files within SQL
New style of hardware planning for Microsoft Exchange server.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question