Solved

exchange 2007 mailbox missing after deleting user - deleted mailbox retention not working!

Posted on 2011-03-23
3
623 Views
Last Modified: 2012-05-11
While trying to fix a messed up WinXP workstation logon that was confused about a user's domain profile, we deleted the user's active directory account which, it turns out, deleted the mailbox as well. We thought we could recover from this mistake by using the disconnected mailbox recovery feature which is configured and active. However, when we go to the management console, connect to the server and open the window for disconnected mailboxes, nothing is listed.

Additional info: Before we discovered the mailbox got "deleted" we had recreated a user account with the same name and email address. Could this have caused the deleted mailbox to get completely orphaned?

Any ideas on what to do about this?

I think we've got a backup copy of the OST files for the Outlook client if needed, but I'd prefer to recover the genuine mailbox, obviously.
0
Comment
Question by:Shannon Mollenhauer
  • 2
3 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35203815
Run the following command from the Exchange Management Shell:

Clean-MailboxDatabase "Database Name"

Then check the Disconnected Mailboxes.
0
 

Author Closing Comment

by:Shannon Mollenhauer
ID: 35203941
Winner!!! Microsoft didn't mention that step in their Technet description of the process. I'm buying you a large, expensive beer whenever you're in Peoria next! THANKS!
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 35203945
Well you wouldn't expect them to tell you everything now would you?

Glad it helped and thanks for the points.

I'm hopping on a plane now!  Quite fancy a beer : )

Alan
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now