Solved

Windows Debug Analysis

Posted on 2011-03-23
4
291 Views
Last Modified: 2012-05-11
I am facing issue with sudden restart of windows systems after installing VS 2010 ultimate in all my project machines. If I keep open the VS windows and unlock the windows, the machine is restarting suddenly within few minutes. I have checked hardware but looks fine. Finally i have taken the report with windows debugger and same I have attached here. Anything seems to be wrong here. How can I troubleshoot this issue???
debuglog.txt
0
Comment
Question by:Yudhisthira_INBLR01
4 Comments
 
LVL 26

Accepted Solution

by:
akahan earned 500 total points
ID: 35204541
Update your video card driver.   That's looking like the likely culprit here.
0
 
LVL 92

Expert Comment

by:nobus
ID: 35204920
agreed it points to   igxpmp32.sys which is an intel graphics driver:  from :  http://www.file.net/process/igxpmp32.sys.html
The process Intel Graphics Miniport Driver belongs to the software Intel Graphics Accelerator Drivers for Windows NT(R) by Intel Corporation (www.intel.com).

Description: File igxpmp32.sys is located in the folder C:\Windows\System32\drivers. Known file sizes on Windows XP are 5,672,032 bytes (27% of all occurrence), 1,181,824 bytes, 5,707,744 bytes, 5,854,752 bytes, 1,109,568 bytes, 5,704,672 bytes, 5,776,928 bytes, 5,765,056 bytes.
The driver can be started or stopped from Services in the Control Panel or by other programs. The program is not visible. It is a trustworthy file from Microsoft. The service has no detailed description. igxpmp32.sys is not a Windows system file. Therefore the technical security rating is 14% dangerous, however also read the users reviews.


but it can also be caused by other hardware  - does it only happen on 1 PC ?  or in all ?
0
 
LVL 30

Expert Comment

by:ded9
ID: 35205881
Please upload the .dmp file located in windows folder. Upload the minudump for analysis



Ded9
0
 

Author Closing Comment

by:Yudhisthira_INBLR01
ID: 35323208
Excellent quick response.
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question