Outlook 2010 - Search Folder - "Cannot display the folder"
Hi all
I have some problems with an Outlook 2010 client (exchange 2007 connectivity) and the default search folders. (categorized mail, big messages, important mail, etc.)
the folders are there (but in cursive font) and counting messages but when try to open it displays an error "Cannot display the folder". Whatever i do - it's not working.
Delete the profile, re-create it, set exchange cache mode, outlook /cleanfinders.
even if i try with this user on an brand new system, first-time use outlook, it creates everything perfect except for this corrupted "search folders". They will follow somehow...
Someone can tell me how to fix this issue? Could it be an corruption on the mailbox store for this user on exchange itself?
thanks and best regards
-Michael
I have some problems with an Outlook 2010 client (exchange 2007 connectivity) and the default search folders. (categorized mail, big messages, important mail, etc.)
the folders are there (but in cursive font) and counting messages but when try to open it displays an error "Cannot display the folder". Whatever i do - it's not working.
Delete the profile, re-create it, set exchange cache mode, outlook /cleanfinders.
even if i try with this user on an brand new system, first-time use outlook, it creates everything perfect except for this corrupted "search folders". They will follow somehow...
Someone can tell me how to fix this issue? Could it be an corruption on the mailbox store for this user on exchange itself?
thanks and best regards
-Michael
ASKER
Hi, Thanks. This command is valid for Exchange 2010 only? We are working with Exchange 2007 - is there a similar command for 2007 ?
Ah appologies - I saw the 2010 and went straight to that, but it's Outlook 2010. There's no equivalent command in Exchange 2007 as far as I know.
Try running Outlook 2010 with the following switches, one at a time, and see if they help:
/resetsearchcriteria - I think you already did this
/resetfolders
/resetnavpane
Sam
Try running Outlook 2010 with the following switches, one at a time, and see if they help:
/resetsearchcriteria - I think you already did this
/resetfolders
/resetnavpane
Sam
ASKER
Hi again, thanks, but all of the command did not bring back the functionallity.
/resetsearchcriteria does delete the "search folder" but then when create a new one the same problem....
/resetsearchcriteria does delete the "search folder" but then when create a new one the same problem....
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ASKER
see last comment.
You need to run the "New-MailboxRepairRequest"
New-MailboxRepairRequest -Mailbox "User Name" -CorruptionType SearchFolder,FolderView
http://technet.microsoft.com/en-us/library/ff625221.aspx
http://technet.microsoft.com/en-us/library/ff625226.aspx
Sam