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problem with active sync

Posted on 2011-03-24
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Last Modified: 2012-05-11
hi,

i am having this issue where i cant connect certain devices (nokia phones - even though iphones work ok) to exchange,

i have tried https://testexchangeconnectivity.com

and i am getting the following

ExRCA is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
   Test Steps
   Attempting to resolve the host name mail.domain.ie in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 213.146.154.164
 
 Testing TCP port 443 on host mail.domain.ie to ensure it's listening and open.
  The port was opened successfully.
 Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
   Test Steps
   Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host name mail.domain.ie doesn't match any name found on the server certificate CN=192.168.168.168, OU=HTTPS Management Certificate for SonicWALL (self-signed), O=HTTPS Management Certificate for SonicWALL (self-signed), L=Sunnyvale, S=California, C=US.
 
does this look like a problem with the cert being issued? and my sonicwall doesnt even have that address?? thats the factory address
 
 
 
 
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Question by:jonathanduane2010
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3 Comments
 
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Saoi earned 500 total points
ID: 35205787
For whatever reason your SonicWall is responding to the Exchange Connectivity Request with it's own self-signed certificate (the one it generates when it first starts up - hence the 192.168.168.168 IP address).

If that IP (213.146.154.164) is the correct one to access your Exchange Server then you need to make sure that all HTTPS traffic on port 443 for that IP address is forwarded to your Exchange CAS.

Sam
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Expert Comment

by:Alan Hardisty
ID: 35205791
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Assisted Solution

by:praveenkumare_sp
praveenkumare_sp earned 500 total points
ID: 35210774
try importing the certificate on the nokia phone using a cable or using OWA in the phone and try it

iphones are not much secure so they are ok when there is a certificate error but on the other hand nokia does not continue to proceed

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