Solved

problem with active sync

Posted on 2011-03-24
3
896 Views
Last Modified: 2012-05-11
hi,

i am having this issue where i cant connect certain devices (nokia phones - even though iphones work ok) to exchange,

i have tried https://testexchangeconnectivity.com

and i am getting the following

ExRCA is testing Exchange ActiveSync.  
  The Exchange ActiveSync test failed.
   Test Steps
   Attempting to resolve the host name mail.domain.ie in DNS.
  The host name resolved successfully.
   Additional Details
  IP addresses returned: 213.146.154.164
 
 Testing TCP port 443 on host mail.domain.ie to ensure it's listening and open.
  The port was opened successfully.
 Testing the SSL certificate to make sure it's valid.
  The SSL certificate failed one or more certificate validation checks.
   Test Steps
   Validating the certificate name.
  Certificate name validation failed.
   Tell me more about this issue and how to resolve it
   Additional Details
  Host name mail.domain.ie doesn't match any name found on the server certificate CN=192.168.168.168, OU=HTTPS Management Certificate for SonicWALL (self-signed), O=HTTPS Management Certificate for SonicWALL (self-signed), L=Sunnyvale, S=California, C=US.
 
does this look like a problem with the cert being issued? and my sonicwall doesnt even have that address?? thats the factory address
 
 
 
 
0
Comment
Question by:jonathanduane2010
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 7

Accepted Solution

by:
Saoi earned 125 total points
ID: 35205787
For whatever reason your SonicWall is responding to the Exchange Connectivity Request with it's own self-signed certificate (the one it generates when it first starts up - hence the 192.168.168.168 IP address).

If that IP (213.146.154.164) is the correct one to access your Exchange Server then you need to make sure that all HTTPS traffic on port 443 for that IP address is forwarded to your Exchange CAS.

Sam
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 35205791
0
 
LVL 8

Assisted Solution

by:praveenkumare_sp
praveenkumare_sp earned 125 total points
ID: 35210774
try importing the certificate on the nokia phone using a cable or using OWA in the phone and try it

iphones are not much secure so they are ok when there is a certificate error but on the other hand nokia does not continue to proceed

0

Featured Post

Surfing Is Meant To Be Done Outdoors

Featuring its rugged IP67 compliant exterior and delivering broad, fast, and reliable Wi-Fi coverage, the AP322 is the ideal solution for the outdoors. Manage this AP with either a Firebox as a gateway controller, or with the Wi-Fi Cloud for an expanded set of management features

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange 2016 OWA 3 61
Exchange Cluster Requirements 8 32
Restrict Mailbox size in Exchange 2 26
Apple iCloud Accepting Meeting Reqeust causes issues 7 25
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question