gbnorton
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Outlook 2007 on Windows 7 message opens briefely then blank
Outlook 2007
Windows 7 Professional
I have 2 computers. On my XP machine messages in Outlook open normally. On my Windows 7 machine each time I open a message the first time it is blank. I can close the message and open it again and it displays normally.
Anybody seen that before?
Thanks,
Brooks
Windows 7 Professional
I have 2 computers. On my XP machine messages in Outlook open normally. On my Windows 7 machine each time I open a message the first time it is blank. I can close the message and open it again and it displays normally.
Anybody seen that before?
Thanks,
Brooks
Its actually called scanpst.exe, and on your machine it will be located in C:\Program Files\Microsoft Office\Office12.
The following link takes you to Microsofts guide to using the inbox repair tools:
http://support.microsoft.com/kb/287497
Let me know if you have any more questions on this process.
The following link takes you to Microsofts guide to using the inbox repair tools:
http://support.microsoft.com/kb/287497
Let me know if you have any more questions on this process.
Close Outlook
locate normal.dot on your computer, delete it
Restart outlook and check if its ok
locate normal.dot on your computer, delete it
Restart outlook and check if its ok
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A third party add on, Outlook Connector, had to be configured differently for Windows 7.
Disable "Enable message download cancellation"
Disable "Enable message download cancellation"
Is this on speficic email ?