cowiekspert
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Slow logon on some Citrix PS4.5 Server in same farm
Hi,
I have aprox 25 Citrix PS 4.5 Rollup6 Servers, all running on Windows Server 2003 SP2, virtually on XenServer. All servers same farm.
4 of the Citrix Servers are experiencing slow logons, both ica and rdp sessions. When loggin in using a admin user there is no problem.
All 4 server are originally a clone.
Any ideas?
Rgds,
Hanne
I have aprox 25 Citrix PS 4.5 Rollup6 Servers, all running on Windows Server 2003 SP2, virtually on XenServer. All servers same farm.
4 of the Citrix Servers are experiencing slow logons, both ica and rdp sessions. When loggin in using a admin user there is no problem.
All 4 server are originally a clone.
Any ideas?
Rgds,
Hanne
Robincm nailed it on the head: check the application and system event logs and turn on userenv logging. Good job robincm :)
ASKER
Hi,
Yes we are using roaming profiles. The location is not different than for the other server. I have already turned on userenv logging, but cannot see anything "wrong", compared to a logon from another server.
The only event in Event viewer is: Windows has detected that Offline Caching is enabled on the Roaming Profile share - to avoid potential profile corruption, Offline Caching must be disabled on shares where roaming user profiles are stored.
I have to mention again that all these servers are a clone. I have run XenApp Cloning Tool.
Yes we are using roaming profiles. The location is not different than for the other server. I have already turned on userenv logging, but cannot see anything "wrong", compared to a logon from another server.
The only event in Event viewer is: Windows has detected that Offline Caching is enabled on the Roaming Profile share - to avoid potential profile corruption, Offline Caching must be disabled on shares where roaming user profiles are stored.
I have to mention again that all these servers are a clone. I have run XenApp Cloning Tool.
Have you turned off Offline Caching on the roaming profile share?
I'd still like to know what network transfer rate you're getting from these servers to the roaming profile network store. If it's loads less than the other servers that's your problem.
We need to be able to rule out network connectivity issues (or not!).
We need to be able to rule out network connectivity issues (or not!).
ASKER
I Will test this:)
ASKER
Hi again,
I have now testet filecopy between different servers. It loads the same. I also turned off Offline caching on the Roaming profile share. I removed antivirus for testing purpouse, but no luck in that either.
When a user loggs in, the loginbox with "Running Logon Scrips".... hangs several minutes. But I can open programs while box is still there.... And again, when I login with a user who has admin rights it logs on fine.
I have now testet filecopy between different servers. It loads the same. I also turned off Offline caching on the Roaming profile share. I removed antivirus for testing purpouse, but no luck in that either.
When a user loggs in, the loginbox with "Running Logon Scrips".... hangs several minutes. But I can open programs while box is still there.... And again, when I login with a user who has admin rights it logs on fine.
ASKER
So I tried to remove the logonscript from the user. No change. Deleted profile.
What version of XenServer? Did you disable all the Offload Checksum stuff?
http://www.dabcc.com/article.aspx?id=16659
http://www.dabcc.com/article.aspx?id=16659
ASKER
XenServer 5.5
Disabled all 4 properties without any change.
Disabled all 4 properties without any change.
ANd there is nothing in the app or system event logs?
ASKER
Only this:
DCOM got error "%%%1" attempting to start the service %2 with arguments "%3" in order to run the server:
%4
DCOM got error "%%%1" attempting to start the service %2 with arguments "%3" in order to run the server:
%4
Hi,
I would try to give the domain users group full control to HKLM\SOFTWARE\Microsoft\MS Licensing on the thin client/ Or the PC they useing ....
http://forums.citrix.com/thread.jspa?threadID=237201&tstart=45
Then the next step if that didn't work would delete the License000x key on the Xenapp server
http://support.citrix.com/article/CTX123816
Hope that helps
I would try to give the domain users group full control to HKLM\SOFTWARE\Microsoft\MS
http://forums.citrix.com/thread.jspa?threadID=237201&tstart=45
Then the next step if that didn't work would delete the License000x key on the Xenapp server
http://support.citrix.com/article/CTX123816
Hope that helps
ASKER
The users can successfully log on to other servers on the same net, in the same farm. These servers are a clone of one of the other servers.
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ASKER
Nothing suggested by the experts did help.
You can enable userenv logging: http://support.microsoft.com/kb/221833
Look for delays in the timestamps of the entries in the log file.
Of course you've check the System & Application event logs?