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Company name change so Domain name change. How to get e-mails from both domains but look like its coming from new?

Posted on 2011-03-24
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Last Modified: 2012-08-13
Hi Experts.

Im looking for the best way to tackle my problem.

I currently have an e-mail provider that we use that has an mx record pointing to my server. This is how e-mails are flowing to my server via SMTP. We are introducing a new domain name/company name change and hence i need to change my current e-mail domain eg username@orginaldomain.com to username@newdomain.com on my server.

I dont want to loose the e-mails i currently have in that inbox and still want to receive any e-mail from the original domain to the new one. I ofcourse want e-mail addresses to read like its coming from the new domain.

What is the least minimal impact i can do. I have SBS 2003 std edition with exchange 2003.

DO i delete the current mx records and apply new one at the other domain on the same ISP?

Will an exchange server that is called original server1 except mx records from a new domain name newdomain.com. What changes would i need to make at ISP and at on my server/client PC's.

If none of this makes sence or you need more info please let me know.

Thanks

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Question by:DCHMIEL
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Expert Comment

by:Alan Hardisty
ID: 35207282
All you have to do is add a new domain to the default Recipient Policy, make the domain authoritative, set it as the Default Domain and then point the MX record for the new domain to your SBS server.

Your existing email addresses will retain the old domain name but should automatically send out as the new domain name, provided they are configured to automatically update their email addresses based on the Recipient Policy.

It's fairly simple (he says!)

Alan
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Accepted Solution

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Alan Hardisty earned 2000 total points
ID: 35207291
Here is an article to help you work out how to add the new domain name:

http://www.petri.co.il/configure_exchange_2000_2003_to_receive_email_for_other_domains.htm
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Author Comment

by:DCHMIEL
ID: 35208115
Hi there,

Seems easy from you have there. The question i have is do i leave the orginal mx records from the first domain pointing to the server and then add the new domians mx records to the server too? Then i update the recipient policies.

Also if anyone e-mails on the old domain name then it will still come through? but when they send it will be from the new domain providing the recipient policy is being updated.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 35208925
Yes - leave the original MX records pointing to the same place (your server).  You can point as many domains as you like to your server - as long as Exchange is configured to accept them - then it will.

If emails come through for the old domain, they will still arrive in the same mailbox they did before, but any replies will come from the new company name after you have applied the Recipient Policy with the changed primary domain.

Hope that makes sense : )
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Author Comment

by:DCHMIEL
ID: 35241941
HI SOrry for delay.

I have tried this and all seems good at present.

However how can i create distrubution groups with the new domian. When i try and make a new distribution group it defaults to the old orginal domain.

I will need to contruct sales, info etc on the new domain too.

Thanks
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LVL 2

Author Comment

by:DCHMIEL
ID: 35242449
Hi

At present i have not gone live with this so i set up a test account and applied the policy to my test account. If i apply the recipient policy as the default and then i create a distribution group, would that work then default to the new domain.

So if i created a new distribution group ie sales would that then default to the new domain ie sales@newdomain.com?

Thanks
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LVL 2

Author Comment

by:DCHMIEL
ID: 35297204
Hi.

I went live today and once changing the recipient policy it automatically changes the the distribution e-mail groups.

Great advise, spot on! Really easy to do to.

Thanks
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Author Closing Comment

by:DCHMIEL
ID: 35297212
great answer!
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