Solved

Default Celendar for synchronisation

Posted on 2011-03-24
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Last Modified: 2012-06-27
I have recently moved from a Windows Mobile phone to a BlackBerry Torch. Very impressed with the phone and functions but I do have a couple of issues that I would very much appreciate some asistance with.

We are a small user and at present although we use exchange 2007 haven't gone for BES as we only have one BB to connect ( this will change shortly).

My particular problem is that each time I add a new email service, data from the calendars moves to the latest calendar i.e. I added exchange, sychnronised and calendar sychronised fine. I added a gmail account and all of the calendar items switched to the Gmail Calendar and when I synchronised, everything vanished from the Outlook calendar..... most disconcerting I can tell you.

But I deleted the Gmail account and the items moved back and synchronised again. I have realised that if I create the email service and then delete the GMail ICAL this problem is solved but I'm not sure if this is advisable.

Secondly I created a BlackBerry Messenge Group which also created a BBM Calender which has now taken priority over other calendars. Since then the BBM Calendar is the default one and I can't find anywhere to remove it despite having erased the BBM Group.

To sum up:- Menu - Select Calendar now shows three calendars

Group (which I don't want)
Default (which contains the calendar items synchronised with Outlook)
My Exchange Email Address

When I create a new appointment on the BB I am able to choose a calendar and but the Default one isn't offered. I can choose the Group one or My Exchange one. Neither of these sync back to Outlook. Calendar items created in Outlook appear under default Calender on BB and I can edit and delete them.

I'm not sure where to go from here. I am happy to wipe the device and restore to factory settings (if someone can tell me how to do this) and start afresh. Hopefully someone can instruct me on the best way to proceed from fresh if that is the best solution.

Regards

GHB
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Question by:Gordon710
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5 Comments
 

Author Comment

by:Gordon710
ID: 35213947
Perhaps this question is too difficult or too insignificant for anyone to provide an answer.

I will try asking a different question more succinctly.
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Expert Comment

by:Iain MacMillan
ID: 35214134
is your handset a BIS or BES unit?  if you are considering expanding your number of handsets, it might be an idea to have BES ones in advance, as they will have the Enterprise Activation software installed to link to any future BES servers.

As for your calendar issue, you should be able to synch between Outlook and your handset via the Desktop Manager application and your USB cable, until you get a BES server setup for OTA/wireless synch.  Within the DM preferences, you can specify calendar and contact folders to use, usually your default Outlook ones.

to wipe the handset back to default, go to Options, Security and choose Security Wipe.  After typing 'blackberry' you should be able to restore the system.
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LVL 1

Expert Comment

by:Random_It_Guy
ID: 35218692
On Handheld you can specify the Default calendar by going to Options > Device > Advanced System settings > Default Services > There's an Option to set the Default Calendar amongst other services

Is that what you wanted
BBScreenie2011-03-25-15-22-49.BMP
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Accepted Solution

by:
Gordon710 earned 0 total points
ID: 35254302
Thanks for replies.

I have found that it is not possible to delete the Group Calendar, so I reset the device as per instructions from IainNIX, thanks.

When I recreate the Email addresses I do still get a new CICAL and CMIME for each account however the instruction from Random_It_Guy don't appear in my defaults window I can ONLYset Messaging (CMIME).

I just delete all CICALs from the service book list leaving just the Default Calendar as the default calendar which probably explains why I don't get the above.
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Author Closing Comment

by:Gordon710
ID: 36038784
I solved the problem without much additional help
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