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Why does Sage not allow me to run a report ?

We have recently installed Sage Line 50 Accounts on a Windows 7 laptop which has been working fine. As it is coming to the end of the month we tried to run a report but when we do this we get the following error:

The report could not be generated.
Method could not be found. 'Sage.Query.Engine.IProperty
Sage.Query.Engine.Model.IJoin.get_LeftProperty()'.

We are then unable to progress with the report.

Does anyone know what would be causing this or how to fix it ? I have attached a screenshot for reference.

Many thanks in advance
Sage-Line-50-Accounts-Error.jpg

ASKER CERTIFIED SOLUTION

murgroup

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SOLUTION

Bruce Denney

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PurityIT

ASKER

HI brucedenney,

Thanks for your post.

As we already have another version of Sage installed we chose a different directory but it was one that was in the Program files directory.

Do you think it could be permissions related ?

Bruce Denney

Yes, you need to install somewhere where windows doesn't automatically fiddle around with permissions, I suggest C:\sage as the place to install.

PurityIT

ASKER

Hi murgroup/Bruce,

We still haven't had a chance to look at this as the client isn't back from holiday yet so we haven't had the chance to take control.

Once we do this we will give you an update

Bruce Denney

Uninstall and do a custom reinstall to C:\Sage

Bruce Denney

Uninstall and do a custom reinstall to C:\Sage

Sachin Parab

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