when I use the remote assistance command (msra /offerra computername) to connect from XP machine to any other XP or Windows 7 machine, I get the following message.
Windows cannot find 'msra'. Make sure that you typed the name correctly and then try again. To search a file, click the start button, and then click search.
whereas this command works fine and I can make remote connections to assist from windows 7 to other windows 7 or XP machines.
does it not support from XP? Any ideas what's wrong?