Solved

Microsoft Office 2010 installed from a download...problems with Mobile.me

Posted on 2011-03-24
2
443 Views
Last Modified: 2012-05-11
  I've used Apple's mobile.me service for a couple of years to give my virtual assistant access to my calendar on-line.  It has worked, mostly, pretty well.
   A few months ago, I purchased MS Office 2010 via a "Product Key Card" that allowed me to download and install it.  At that time, I ordered the "backup" disks for Office 2010.
   I subsequently started having problems getting mobile.me to sync with Outlook...it wouldn't.  In researching that, I saw references to problems between mobile.me and Outlook 2010 if it had been installed via a download.  I also worked with Apple's tech support and got upgraded to a more senior tech who hasn't been able to get it working.
   It looks like my final play is to uninstalle MS Office 2010 and then reinstall it from my "backup" disk.
   Here's my question:  Any advice on how to do that with the greatest chance of success?  Do I need to do anything special to uninstall it fully?
   FYI, I'm running Windows 7/64 and have been running Outlook 2010/32.  Another FYI, I've seen references to "Microsoft Office Click-To-Run 2010."  As far as I can tell (control panel / Programs and Features / Microsoft Office H & B 2010), that isn't active.

   Thanks, Jim  
0
Comment
Question by:coachjim
2 Comments
 
LVL 6

Accepted Solution

by:
zkrieger earned 250 total points
ID: 35208931
just uninstall it from programs and features.be sure to reboot after. nothing else should be needed.
0
 
LVL 2

Author Closing Comment

by:coachjim
ID: 35264001
It worked like a charm.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Introduction Perhaps more familiar to developers who primarily use VBScript than to developers who tend to work only with Microsoft Office and Visual Basic for Applications (VBA), the Dictionary is a powerful and versatile class, and is useful …
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
The viewer will learn how to create two correlated normally distributed random variables in Excel, use a normal distribution to simulate the return on different levels of investment in each of the two funds over a period of ten years, and, create a …

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

28 Experts available now in Live!

Get 1:1 Help Now