Microsoft Office 2010 installed from a download...problems with Mobile.me
Posted on 2011-03-24
I've used Apple's mobile.me service for a couple of years to give my virtual assistant access to my calendar on-line. It has worked, mostly, pretty well.
A few months ago, I purchased MS Office 2010 via a "Product Key Card" that allowed me to download and install it. At that time, I ordered the "backup" disks for Office 2010.
I subsequently started having problems getting mobile.me to sync with Outlook...it wouldn't. In researching that, I saw references to problems between mobile.me and Outlook 2010 if it had been installed via a download. I also worked with Apple's tech support and got upgraded to a more senior tech who hasn't been able to get it working.
It looks like my final play is to uninstalle MS Office 2010 and then reinstall it from my "backup" disk.
Here's my question: Any advice on how to do that with the greatest chance of success? Do I need to do anything special to uninstall it fully?
FYI, I'm running Windows 7/64 and have been running Outlook 2010/32. Another FYI, I've seen references to "Microsoft Office Click-To-Run 2010." As far as I can tell (control panel / Programs and Features / Microsoft Office H & B 2010), that isn't active.