Help configuring CIsco WAC 4400 for guest access

I have a Cisco WAC 4402 and i am trying to configure guest access. I have followed the steps in the document below because i wanted to use the web authentication. I have created a new vlan and tested, i have created a new interface on the WAC, assigned the new interface to port 2 on the WAC. I see the IP of the interface registered in the arp table of the switch it is connected to. But i cant ping the IP of the new interface. Any help would be greatly appreciated.

Also there are two ports on my WAC and my ap manager and management interfaces are configured for port 1 and are tagged for the default vlan. I have assigned the new interface to port 2 and tagged for vlan 10. So i would not have to do any trunking.
rburneyAsked:
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rburneyConnect With a Mentor Author Commented:
This issue was caused by a  conflict between the HP switch that the cisco was plugged into. After upgrading the firmware on the hp switch the issue was reslved.
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SouljaCommented:
Is the vlan 10 present on the switch that it's connected too? Are you pinging from a different VLAN, and if so, does the device have a default gateway configured?
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rburneyAuthor Commented:
Upgrading the firmware was the solution to this issue.
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