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Delegate approval for new appointment in shared calendar

Posted on 2011-03-24
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Last Modified: 2012-05-11
Hi.  I have a situation where administrative staff need to make appointment entries in a shared calendar in Exchange 2010 where the appointment needs to be approved by a delegate prior to being posted to the calendar as accepted.  The administrative staff do not want these appointments on their calendar as they have no part of the meeting other than scheduling the room.  The standard configuration of setting reviewer permissions as the default, specifying a delegate, and forwarding an email for approval does not work here.  I have attempted to provide author permissions to the shared calendar, but then delegates do not get approval emails.

Is there a solution for this?  Thanks.
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Question by:mptcmanage
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Expert Comment

by:Auric1983
ID: 35210414
Do you have the room setup as "Room Mailbox"

What you are looking to do is setup Moderation on at particular resource.

In EMC, on the Recipient, under "Resource In-Policy Requests" you can define a list of users who can bypass the moderation (Sr Management?)  and turn on Moderation for "All users" for out of policy requests.

Under the resource policy tab you need to assign the delegates to the room.







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Author Comment

by:mptcmanage
ID: 35211572
What should the shared calendar permissions be set to?
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Author Comment

by:mptcmanage
ID: 35211651
And does the resource booking assistant need to be enabled or disabled?
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Expert Comment

by:Auric1983
ID: 35211694
Is it setup as a Room or Resource Mailbox?? By default if it is a room or resource the booking assistant is enabled.

In EMC the icon is different for rooms, there is a EMS command to check but I don't remember it offhand
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Author Comment

by:mptcmanage
ID: 35211705
Room mailbox.
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Expert Comment

by:Auric1983
ID: 35211713
Enable the booking assistant,  I'll double check the permissions tomorrow at work
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mptcmanage earned 0 total points
ID: 35257224
I have found that Outlook will not work this way with third party add-ins.  There is no solution.
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Author Closing Comment

by:mptcmanage
ID: 35312553
No solution to the business problem.
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