Solved

why does Outlook 2007 hang at startup/splash screen?

Posted on 2011-03-24
3
768 Views
Last Modified: 2012-06-27
When opening Outlook 2007, it will hang at startup/spalsh screen. I will end task it, open another instance and asks to run in safe mode, same problem. I even created a new profile and still does same issue. Any ideas?
0
Comment
Question by:otishelp
  • 2
3 Comments
 

Accepted Solution

by:
otishelp earned 0 total points
ID: 35210217
Disregard. I had asked customer to restart the computer but he said he had restarted it earlier in the morning, so I wasn't going to force him to restart again.  However, he restarted the computer on his own an voila, Outlook is working now.  Thank you.
0
 

Author Closing Comment

by:otishelp
ID: 35210221
Customer ended up doing as I had asked him to do before, which was restart computer and that fixed the problem.
0
 
LVL 6

Expert Comment

by:Lordy123
ID: 35210236
Have you tried running outlook in safe mode?

Start > Run > Outlook.exe /safe

Let me know what happens
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Find out what you should include to make the best professional email signature for your organization.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question