Solved

why does Outlook 2007 hang at startup/splash screen?

Posted on 2011-03-24
3
775 Views
Last Modified: 2012-06-27
When opening Outlook 2007, it will hang at startup/spalsh screen. I will end task it, open another instance and asks to run in safe mode, same problem. I even created a new profile and still does same issue. Any ideas?
0
Comment
Question by:otishelp
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 

Accepted Solution

by:
otishelp earned 0 total points
ID: 35210217
Disregard. I had asked customer to restart the computer but he said he had restarted it earlier in the morning, so I wasn't going to force him to restart again.  However, he restarted the computer on his own an voila, Outlook is working now.  Thank you.
0
 

Author Closing Comment

by:otishelp
ID: 35210221
Customer ended up doing as I had asked him to do before, which was restart computer and that fixed the problem.
0
 
LVL 6

Expert Comment

by:Lordy123
ID: 35210236
Have you tried running outlook in safe mode?

Start > Run > Outlook.exe /safe

Let me know what happens
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
Changing a few Outlook Options can help keep you organized!
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question