?
Solved

Mesh Matrix 3000 won't see new 500GB Drive

Posted on 2011-03-24
7
Medium Priority
?
706 Views
Last Modified: 2012-06-21
I have a customers Mesh Matrix 3000 in at the minute and am trying to replace the drive.  I installed a new 500 GB Segate drive (SATA) but the system doesn't see it at all.  It doesn't appear as the BIOS boots.  If I disconnect it and put a 160 GB drive in its place the BIOS see's it no problem.  I'm thinking I probably need a BIOS update.

The problem is that Mesh Computers have the most awkward process to go through before you can access their downloads area.  You need to put in your serial number and the post code the computer was originally registered to.  Needless to say nothing the customer give me will work.

WHen the PC boots its an Americal Megatrends bios version 08.00.09 but when I go to AMI's site they get you to check mode BIOS identification details which tell me its not actually an AMI bios.  Mine says ATHLON64-A0023010-Y2KC.

The model of the PC is a mesh matrix 3000+ ACE  

Is it a BIOS update I need?  
0
Comment
Question by:bridgegael
7 Comments
 
LVL 32

Accepted Solution

by:
Dr. Klahn earned 500 total points
ID: 35211205
The drive may be new, but that doesn't guarantee it is functional.  There are always some DOAs.  Take it to a completely different system with a free SATA port and see if that system sees the drive.  If not -- bad drive.

Imo, avoid doing a BIOS update unless all other possibilities are exhausted.  There are too many unfixable things that can go wrong.
0
 
LVL 93

Expert Comment

by:nobus
ID: 35213464
is the disk running?  maybe bad cable also..try with another cable
0
 

Author Comment

by:bridgegael
ID: 35213499
I have a SATA to USB converter and have connected the new drive to my own pc and formatted it.  Its working fine.  I have changed cables and no difference.  
0
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

 
LVL 93

Assisted Solution

by:nobus
nobus earned 500 total points
ID: 35214253
is there an option to detect new drives in the bios?
or try resetting the bios
0
 
LVL 47

Assisted Solution

by:noxcho
noxcho earned 500 total points
ID: 35215459
It is possible that your machine motherboard does not support drives bigger 160GB or 250GB.
If you have spare 320GB drive connect it to this machine and see if it works.
0
 
LVL 34

Assisted Solution

by:Michael-Best
Michael-Best earned 500 total points
ID: 35285841
It seems  to indicate here that the motherboard accepts 200GB max. times 4
"It also has four Serial-ATA hard disk connectors, so you could theoretically fit a terabyte (1024 gigabytes) of storage in this machine."
http://www.expertreviews.co.uk/pcs/63891/mesh-matrix-64-3000-pbx

There is very little info. on the internet, but:
If you can update the bios then you may be able to see a 500GB drive

Hope this helps.
0
 

Author Closing Comment

by:bridgegael
ID: 35292743
Points share guys as I can't find a BIOS update I have to assume the BIOS doesn't accept larger driver.  Thanks for your help
0

Featured Post

Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
Microsoft will be releasing the Windows 10 Creators Update in just a matter of weeks. Are you prepared? Follow these steps to ensure everything goes smoothly and you don't lose valuable data on your PC.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.
Suggested Courses
Course of the Month4 days, 1 hour left to enroll

599 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question