Mesh Matrix 3000 won't see new 500GB Drive
Posted on 2011-03-24
I have a customers Mesh Matrix 3000 in at the minute and am trying to replace the drive. I installed a new 500 GB Segate drive (SATA) but the system doesn't see it at all. It doesn't appear as the BIOS boots. If I disconnect it and put a 160 GB drive in its place the BIOS see's it no problem. I'm thinking I probably need a BIOS update.
The problem is that Mesh Computers have the most awkward process to go through before you can access their downloads area. You need to put in your serial number and the post code the computer was originally registered to. Needless to say nothing the customer give me will work.
WHen the PC boots its an Americal Megatrends bios version 08.00.09 but when I go to AMI's site they get you to check mode BIOS identification details which tell me its not actually an AMI bios. Mine says ATHLON64-A0023010-Y2KC.
The model of the PC is a mesh matrix 3000+ ACE
Is it a BIOS update I need?