bridgegael
asked on
Mesh Matrix 3000 won't see new 500GB Drive
I have a customers Mesh Matrix 3000 in at the minute and am trying to replace the drive. I installed a new 500 GB Segate drive (SATA) but the system doesn't see it at all. It doesn't appear as the BIOS boots. If I disconnect it and put a 160 GB drive in its place the BIOS see's it no problem. I'm thinking I probably need a BIOS update.
The problem is that Mesh Computers have the most awkward process to go through before you can access their downloads area. You need to put in your serial number and the post code the computer was originally registered to. Needless to say nothing the customer give me will work.
WHen the PC boots its an Americal Megatrends bios version 08.00.09 but when I go to AMI's site they get you to check mode BIOS identification details which tell me its not actually an AMI bios. Mine says ATHLON64-A0023010-Y2KC.
The model of the PC is a mesh matrix 3000+ ACE
Is it a BIOS update I need?
The problem is that Mesh Computers have the most awkward process to go through before you can access their downloads area. You need to put in your serial number and the post code the computer was originally registered to. Needless to say nothing the customer give me will work.
WHen the PC boots its an Americal Megatrends bios version 08.00.09 but when I go to AMI's site they get you to check mode BIOS identification details which tell me its not actually an AMI bios. Mine says ATHLON64-A0023010-Y2KC.
The model of the PC is a mesh matrix 3000+ ACE
Is it a BIOS update I need?
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nobus
is the disk running? maybe bad cable also..try with another cable
ASKER
I have a SATA to USB converter and have connected the new drive to my own pc and formatted it. Its working fine. I have changed cables and no difference.
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ASKER
Points share guys as I can't find a BIOS update I have to assume the BIOS doesn't accept larger driver. Thanks for your help