Set Konica Minolta C300 BizHub to External/Offsite Mail Server for scan to e-mail

Posted on 2011-03-24
Medium Priority
Last Modified: 2012-05-11
We have a sales office about 3 hours from us that's infrastructure is left over from an acquisition.  The main mail for users has been moved to our Exchange 2007 server and the users access via Outlook Anywhere or OWA.  I need to remove the physical mail server as itis going to be repurposed, but the Konica Minolta C300 printer/scanner/fax is what they use to scan to e-mail still uses this to relay e-mail and we rely on heavily for communication with this office as well as customers.  I can login to the Konica via a VPN connection and it's IP but don't have access to the network settings.  So, I will need to go onsite to correct this.  To do so, want to be prepared.  Is it possible to route the scans to an external mail server?  Essentialy since they are using OWA, the Exchange server has an External facing web address I can direct them too.

Thoughts?  I'm coming up dry with the actual how to's on this and this is no longer supported by the vendor.

Thanks in advance.
Question by:jnordeng
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LVL 10

Accepted Solution

Hutch_77 earned 1000 total points
ID: 35210868
Yes you can, but I think this might be better.  Set up SMTP on a server in the office and only give access to the IP of the copier.  then on your exchange server make sure to whitelist the server as it will have no MX records simply a relay.   This will save from long transfer times form device to server.  As fro configuration I believe SMTP is configured on the copier web interface.  It has been a while since I made changes on the konicas I used to work on though.

Author Comment

ID: 35232742
Good thinking, a simple SMTP relay should work to an outbound server.  I'll give that a try, just trying to be prepared ahead of time to limit my time on site. ;)  Thanks.
LVL 10

Expert Comment

ID: 35232770
No problem.  I have set this up many times in the past and it just works.

Author Comment

ID: 35327968
I haven't had a chance to set this up on site there, but I will close the question and add my results later.  Thanks for your help.

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