smullen0222
asked on
Download Headers Only option not available
We have a Sales Rep with Outlook 2007. We have an Exchange 2003 Standard Server.
He connects with a VPN connection and in order to speed things up in Outlook, I would like to set Outlook to Download Headers Only.
When I go to Tools / Send Receive / Send/Receive Settings / Define Send/Receive Groups / Edit
and highlight the group (the only one there), the Download Headers Only button is not available for selection.
I looked at my own computer which also has Outlook 2007 and the button is not available there either.
Is there a way that I can set his Outlook to Download Headers Only?
He connects with a VPN connection and in order to speed things up in Outlook, I would like to set Outlook to Download Headers Only.
When I go to Tools / Send Receive / Send/Receive Settings / Define Send/Receive Groups / Edit
and highlight the group (the only one there), the Download Headers Only button is not available for selection.
I looked at my own computer which also has Outlook 2007 and the button is not available there either.
Is there a way that I can set his Outlook to Download Headers Only?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
I was about to post same answer. As you already got the solution it is good.
ASKER
By selecting the drop-down next to the Connected status in Outlook, I was able to place a checkmark next to Download Headers rather than to Download Full Items.
Pop3
http://office.microsoft.com/en-us/outlook-help/download-headers-and-messages-for-pop3-accounts-HP001041206.aspx
IMAP
http://office.microsoft.com/en-us/outlook-help/download-headers-and-items-in-an-imap-folder-HP005270681.aspx