PDAs get 'ACCOUNT VERIFICATION ERROR' when configuring for OWA acccess
Posted on 2011-03-24
We've been setting up many users for email access via various iPhone/Android phones in the past months. With the increase in users doing this, I've run into two instances where we are unable to get the PDA to successfully complete setup. Both instances seem to have been tied to the AD account. If we configure my email account on their device, it works fine. OWA itself works fine for each user, but NO GO via PDA.
The fix -- delete and re-create the AD account.
The fix is quite burdonsome. I am unable to locate anything out of place in the AD account setup, mailbox/exchange features, etc. I've even looked at ADSIedit and cant see anything that catches my eye.
Has anyone else run into this issue and figured out a fix?