Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Trouble Installing HP Officejet 4500

Posted on 2011-03-24
4
Medium Priority
?
939 Views
Last Modified: 2012-05-11
When installing the printer on a Vista machine it gets most of the way through the install then I get a fatal error that is below

fatal error during installation

could not access network location %APPDATA%\.

it goes on to reference msi.devicemanager01.  HELP!

 

0
Comment
Question by:musanted
  • 2
4 Comments
 
LVL 99

Expert Comment

by:John Hurst
ID: 35211715
The HP site for that printer has two Vista Drivers (32-bit and 64-bit).

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3986399&

Did you select the correct driver for your machine? ... Thinkpads_User
0
 
LVL 30

Expert Comment

by:ded9
ID: 35214267
Sounds like a permission issue. Run subinacl

http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx


Install subinacl -download the reset.cmd script and run it. Reboot the computer. Try installing the HP software your issue will be resolved.


Ded9
0
 

Accepted Solution

by:
musanted earned 0 total points
ID: 35393767
User ended up buying a new printer and returning the one in question
0
 

Author Closing Comment

by:musanted
ID: 35422380
end user bought new printer because nothing suggested here or elsewhere online worked
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
So who is this article for? If you are like most of the computer users out there, you probably only realize the meaning of 'System maintenance' after something goes wrong. This article is for you if you care about keeping your system working opti…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question