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Exchange issue

Posted on 2011-03-24
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Last Modified: 2012-05-11
I have a client who just lost a baracuda device to a power issue and the device is not going to be replaced.  On the SBS 2003 server, I added an alternate DNS to point to our ISP provider and on the server services, I started everything under SERVICES under Microsoft Exchange.  The issue I'm having is that although I can sent email out and within the office, I can't get email from the outside.

Help!
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Question by:vulture714
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12 Comments
 

Expert Comment

by:koelling
ID: 35211600
Is there a router or firewall that has smtp traffic pointed to the old ip of the barracuda?
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Author Comment

by:vulture714
ID: 35211606
I'm assuming that it was.  this is a new client and they do not know how anything was setup by the last person.  I don't know because this is the first time our company comes out to the site.
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Expert Comment

by:koelling
ID: 35211634
try adding the barracuda ip as an alternate ip on exchange until you can figure out forwarding on the firewall

Sounds like the real solution is to adjust the port forwarding o the firewall
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Author Comment

by:vulture714
ID: 35211675
We no longer have the barracuda in the network.
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Expert Comment

by:Alan Hardisty
ID: 35211676
Check the SMTP Virtual Server on the Exchange Server to make sure it does not have IP restrictions to only allow mail from the failed Barracuda and as suggested, make sure that your firewall points port 25 traffic to your SBS server, not the failed Barracuda.
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Author Comment

by:vulture714
ID: 35211714
alanhardisty,

How do I do this ?
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 35211762
Open Exchange System Manager> Servers> Your Server> Protocols> SMTP> Default SMTP Virtual Server> Right-Click - Choose Properties> Access Tab> Connection Button> Make Sure "All except the list below" is selected and the list is empty.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 35211766
Also check the Authentication Button to make sure Anonymous is enabled.
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Author Comment

by:vulture714
ID: 35211868
This is on MS SBS2003...cAN'T find Exchange System manager
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 35211875
Start> Programs> Microsoft Exchange> System Manager.
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Author Comment

by:vulture714
ID: 35211899
Sorry,

This is in Exchange 2007...my bad
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Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 35211930
Ah - that's a different beast!

Start> Programs> Microsoft Exchange Server 2007> Exchange Management Console.

Server Configuration> Hub Transport> Receive Connectors> Windows SBS Internet Receive Servername> Properties> Network Tab> Receive Mail From 0.0.0.0-255.255.255.255 (give or take a few internal IP addresses).  Authentication Tab should be TLS and Permission Groups should be Anonymous Only.
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