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Why does my network printer go offline after reboot?

Posted on 2011-03-24
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Last Modified: 2012-05-11
I have a Dell Optiplex 745 tower running Windows XP Pro w/SP3.  The computer is part of a workgroup and there is no server within the network.  The problem I'm having is my network printers disappear when I reboot the machine.  These printers are three different MFG's.  I've installed the printers by using the MFG software installation package and using the "add printer" within control panel using the TCP/IP Port.  Once I reboot the printer shows as offline.  I have to delete the printer and recreate.  All is well until a reboot.  This is a freshly loaded machine with no crapware, viruses, spyware/adware, and or malicious software.  Thanks in advance.
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Question by:1namyln
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jerbear1337 earned 2000 total points
ID: 35212960
Try this.

1. Go into "Devices and Printers".

2. Select the printer causing the problem, right click on it and choose "Printer Properties".

3. Select the "Ports" tab and highlight the problem printer.

4. Click on the "Configure Port" button.

5. Uncheck the "SNMP Status Enabled" box and then "OK".

Now the printer should work fine.

If after this it does not print the full document do this:

1. Do steps 1 thru 3 listed above

2. Uncheck "Enable bidirectional support"

3. Click on the "Advanced" tab.

4. Select "Start printing after last page is spooled" and then "OK".


taken from http://forums.techarena.in/operating-systems/1379584.htm
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by:1namyln
ID: 35222567
Thanks for the prompt response.  I've implemented this change and am awaiting the clients response.  I'll repost on Monday.  Thanks again.
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Author Comment

by:1namyln
ID: 35232897
After making the recommended changes the same problem occurs.  After a reboot the printer shows as off line.  I have to delete then re-install.
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LVL 1

Author Comment

by:1namyln
ID: 35233747
I fixed it by right clicking and choosing Use Printer Offline.  Then I chose Use Printer Online.  After doing this the printer appears to be A OK after man reboots.  Points are for your efforts.  Thank you.
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