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Dial out software can not "see" modems installed in control panel on Server 2003

I have a Windows Server 2003 Std with a DLInk 56k modem installed via COM1. The OS can see the modem & run diagnostics fine without error.

But when i create a dialup connection or use 3rd party software to use the modem, it says that there are no modems installed.

I have uninstalled & reinstalled the software & this device a number of times without success. I have also tried a different modem & running a SFC incase.

Any suggestions?

PlusIT

this will probably be a driver issue on 2003.

Can you give me the exact model of the modem and chip? That way i can point you to an alt driver

me_likey_sbs

ASKER

thanks PlusIT,
i have tried a couple of different drivers but your welcome to find one.
Its a DLink DFM-562E External Modem with a Conexant chip.

cheers.

PlusIT

they are not on the 2003 HCL by the looks off it.
Have you tried the standard modem driver ?

me_likey_sbs

ASKER

hi, yes i have tried generic drivers.
the modem is 1 of 4 modems that are being used. it has worked for 18 months until about november last year. i believe it was a windows update.

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PlusIT

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me_likey_sbs

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