Problem trying to RDP from iPad to Windows Server 2003

Have customer that claims when he connects to server via RDP from MacBook there is no problem.  If he tries to RDP from iPad, he gets error that administrator is already connected.  Yet, he's not trying to connect with admin user but rather his own username.Through terminal services installed by previous IT co., a few users are able to connect remotely to this server with their own usernames.  Confused. Please help.
071171Asked:
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mkobrinConnect With a Mentor Commented:
Generally when you get a message that says that someone else is connected it is as a result of you trying to connect using the console option, and that the previous person that logged on using the console option did not log off. Normally you can select the option to log that  person off, and then it will allow you to log on. The alternative is to check the settings on the app that you are using on the iPad, and configure it to not use the console option. I use iRdesktop, and the option is available on the page that you use to configure your connection settings for the RDP session.

Mike
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