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CRM has already been configured for a user on this computer

Hi all,

We have an issue with a computer where CRM was working and we had to create a new Windows profile to solve other issues.

However, when we try to run the configuration wizard, we receive the following error:
“Microsoft Dynamics CRM for Outlook with Offline Access has already been configured for a user on this computer. Only one use can be configured per computer for Microsoft CRM for Outlook with Offline Access.”

OS: Windows XP Pro SP3
CRM: v4.0 with latest Rollup

This solution that I found on the net did not work:
 C:\>osql –E –S localhost\CRM
      1> drop database mscrm_msde
      2> go
      1> quit 

Open in new window

I cannot connect to the SQL Server on the local machine using this command.
0
stefanbonnarens
Asked:
stefanbonnarens
  • 2
1 Solution
 
Feridun KadirPrincipal ConsultantCommented:
Try osql -E -S CRM
i.e. without the localhost

If that doesn't work, try uninstalling Microsoft DYnamics CRM for OUtlook whilst logged in as the user that it was configured for.
You might have to temporarily make that user a member of Local Administrators.
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stefanbonnarensAuthor Commented:
sorry did nto work but thanks anyway
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stefanbonnarensAuthor Commented:
found another solution : restage
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