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CRM has already been configured for a user on this computer
Hi all,
We have an issue with a computer where CRM was working and we had to create a new Windows profile to solve other issues.
However, when we try to run the configuration wizard, we receive the following error:
“Microsoft Dynamics CRM for Outlook with Offline Access has already been configured for a user on this computer. Only one use can be configured per computer for Microsoft CRM for Outlook with Offline Access.”
OS: Windows XP Pro SP3
CRM: v4.0 with latest Rollup
This solution that I found on the net did not work:
We have an issue with a computer where CRM was working and we had to create a new Windows profile to solve other issues.
However, when we try to run the configuration wizard, we receive the following error:
“Microsoft Dynamics CRM for Outlook with Offline Access has already been configured for a user on this computer. Only one use can be configured per computer for Microsoft CRM for Outlook with Offline Access.”
OS: Windows XP Pro SP3
CRM: v4.0 with latest Rollup
This solution that I found on the net did not work:
C:\>osql –E –S localhost\CRM
1> drop database mscrm_msde
2> go
1> quit
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i.e. without the localhost
If that doesn't work, try uninstalling Microsoft DYnamics CRM for OUtlook whilst logged in as the user that it was configured for.
You might have to temporarily make that user a member of Local Administrators.