Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Adobe Acrobat 9 Pro Issue

Posted on 2011-03-25
7
250 Views
Last Modified: 2012-05-11
we are pushing Adobe 9 pro through group policy. For some reason, one of the windows 7 PC didn't pick it up. When I try to install it manually using msiexec command. It installs fine. But when I restart the computer adobe acrobat 9 pro is uninstalled through policy. Is there any way I can edit the registry or something to make it work?
0
Comment
Question by:IT_Chipperfield
7 Comments
 
LVL 3

Expert Comment

by:hyperlite
ID: 35214630
Are you pushing it through a package in Group Policy or through a script?  I'm sure you already know this but we will have to find out what is triggering the uninstall.  If passed through script then please post the script.  If passed through a package, please post what package you use or where you got the install from.
0
 

Author Comment

by:IT_Chipperfield
ID: 35214694
I am pushing it through a adobe acrobat msi package and it's installed on one of the file servers.
0
 
LVL 3

Expert Comment

by:hyperlite
ID: 35214815
If you take the install off Group Policy, does it keep it after you have manually installed?  Just troubleshooting, not a solution.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 7

Expert Comment

by:chris_martin62
ID: 35215113
Do you have it setup to install to everyone or just a group of users. And if it is just a a group of users is that computer part of that group. The reason I say that is cause if you have set the installaion to uninstall if no longer part of the group then it will uninstall it should be. Also do a gpresult to make sure that it is getting the policy.
0
 
LVL 51

Expert Comment

by:Netman66
ID: 35219764
You should be Assigning it to the computer.  Group the computers you want it on into a Security group and use Filtering on the GPO by removing Authenticated Users and adding your new Security Group - this will only install on those computers then.

0
 

Accepted Solution

by:
IT_Chipperfield earned 0 total points
ID: 35239794
Thanks guys,

by redeploying the installation package has resolved the problem.
0
 

Author Closing Comment

by:IT_Chipperfield
ID: 35308319
Just right click on the package. Select All Tasks and then select redeploy application.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OfficeMate Freezes on login or does not load after login credentials are input.
Last week, our Skyport webinar on “How to secure your Active Directory” (https://www.experts-exchange.com/videos/5810/Webinar-Is-Your-Active-Directory-as-Secure-as-You-Think.html?cid=Gene_Skyport) provided 218 attendees with a step-by-step guide for…
Sometimes we receive PDF files that are in the wrong orientation. They may be sideways or even upside down. This most commonly happens with scanned or faxed documents. It is possible to rotate the view of these PDFs with the free Adobe Reader produc…
Microsoft Active Directory, the widely used IT infrastructure, is known for its high risk of credential theft. The best way to test your Active Directory’s vulnerabilities to pass-the-ticket, pass-the-hash, privilege escalation, and malware attacks …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question