Solved

Adobe Acrobat 9 Pro Issue

Posted on 2011-03-25
7
248 Views
Last Modified: 2012-05-11
we are pushing Adobe 9 pro through group policy. For some reason, one of the windows 7 PC didn't pick it up. When I try to install it manually using msiexec command. It installs fine. But when I restart the computer adobe acrobat 9 pro is uninstalled through policy. Is there any way I can edit the registry or something to make it work?
0
Comment
Question by:IT_Chipperfield
7 Comments
 
LVL 3

Expert Comment

by:hyperlite
ID: 35214630
Are you pushing it through a package in Group Policy or through a script?  I'm sure you already know this but we will have to find out what is triggering the uninstall.  If passed through script then please post the script.  If passed through a package, please post what package you use or where you got the install from.
0
 

Author Comment

by:IT_Chipperfield
ID: 35214694
I am pushing it through a adobe acrobat msi package and it's installed on one of the file servers.
0
 
LVL 3

Expert Comment

by:hyperlite
ID: 35214815
If you take the install off Group Policy, does it keep it after you have manually installed?  Just troubleshooting, not a solution.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 7

Expert Comment

by:chris_martin62
ID: 35215113
Do you have it setup to install to everyone or just a group of users. And if it is just a a group of users is that computer part of that group. The reason I say that is cause if you have set the installaion to uninstall if no longer part of the group then it will uninstall it should be. Also do a gpresult to make sure that it is getting the policy.
0
 
LVL 51

Expert Comment

by:Netman66
ID: 35219764
You should be Assigning it to the computer.  Group the computers you want it on into a Security group and use Filtering on the GPO by removing Authenticated Users and adding your new Security Group - this will only install on those computers then.

0
 

Accepted Solution

by:
IT_Chipperfield earned 0 total points
ID: 35239794
Thanks guys,

by redeploying the installation package has resolved the problem.
0
 

Author Closing Comment

by:IT_Chipperfield
ID: 35308319
Just right click on the package. Select All Tasks and then select redeploy application.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This article shows how to deploy dynamic backgrounds to computers depending on the aspect ratio of display
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now