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Adobe Acrobat 9 Pro Issue

Posted on 2011-03-25
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Last Modified: 2012-05-11
we are pushing Adobe 9 pro through group policy. For some reason, one of the windows 7 PC didn't pick it up. When I try to install it manually using msiexec command. It installs fine. But when I restart the computer adobe acrobat 9 pro is uninstalled through policy. Is there any way I can edit the registry or something to make it work?
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Question by:IT_Chipperfield
7 Comments
 
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Expert Comment

by:hyperlite
ID: 35214630
Are you pushing it through a package in Group Policy or through a script?  I'm sure you already know this but we will have to find out what is triggering the uninstall.  If passed through script then please post the script.  If passed through a package, please post what package you use or where you got the install from.
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Author Comment

by:IT_Chipperfield
ID: 35214694
I am pushing it through a adobe acrobat msi package and it's installed on one of the file servers.
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Expert Comment

by:hyperlite
ID: 35214815
If you take the install off Group Policy, does it keep it after you have manually installed?  Just troubleshooting, not a solution.
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Expert Comment

by:chris_martin62
ID: 35215113
Do you have it setup to install to everyone or just a group of users. And if it is just a a group of users is that computer part of that group. The reason I say that is cause if you have set the installaion to uninstall if no longer part of the group then it will uninstall it should be. Also do a gpresult to make sure that it is getting the policy.
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Expert Comment

by:Netman66
ID: 35219764
You should be Assigning it to the computer.  Group the computers you want it on into a Security group and use Filtering on the GPO by removing Authenticated Users and adding your new Security Group - this will only install on those computers then.

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Accepted Solution

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IT_Chipperfield earned 0 total points
ID: 35239794
Thanks guys,

by redeploying the installation package has resolved the problem.
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Author Closing Comment

by:IT_Chipperfield
ID: 35308319
Just right click on the package. Select All Tasks and then select redeploy application.
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