I have been given a old copy we were provided of net monitor for employees. My boss has asked me to set this up so he can monitor VPN users.
Users VPN on to our draytek router so that they can use exchange and visit shared drives. I have installed the agent on to users computers and when they are vpned in i load up the server net monitor software and add the user but no luck. i just get not connected, I have checked everything and cant figure it out. I have checked and if the user is in the office it works fine. So it makes me think its VPN.
Now is it my router or the users router or both routers. Very confusing plus the manual says can use over VPN. Port it uses is 4495, i have also tested remote desktop and that works fine. Tried using the remote desktop port 3389 but still wont connect.
Any info, answers comments will be much appreciated.