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outlook 2003 email notification sound

Posted on 2011-03-25
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Last Modified: 2012-05-11
Have an issue with outlook 2003, user wants to disable sound for new email notification. it has been disabled in outlook under preferences and set to none in sounds in control panel but it still sounds!
its 2003 outlook running on xp
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Question by:Sid_F
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19 Comments
 
LVL 30

Expert Comment

by:Randy Downs
ID: 35214785
Maybe try susbtituting a blank .wav file - http://www.megaupload.com/?d=MCKK8D8U
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LVL 3

Expert Comment

by:pnorms
ID: 35214863
Thats, pretty odd. I would try making her an admin/power user on the machine temporarily and try it again. If not maybe just replace the email sound with an empty sound from the control panel.
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LVL 6

Author Comment

by:Sid_F
ID: 35216786
the email notification sound in control panel is already set as none and she is an admin on the machine already.
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LVL 30

Expert Comment

by:Randy Downs
ID: 35216856
mute volume would do it
0
 
LVL 3

Expert Comment

by:pnorms
ID: 35216987
Short of trying a reinstall of outlook replacing the WAV file with nothing seems to be the quick fix for this one. This will give you some downloads:
http://www.google.com/#sclient=psy&hl=en&q=empty+wav+file&aq=f&aqi=g2g-m1g-b1&aql=&oq=&pbx=1&fp=baa825c1e930c95b
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LVL 6

Author Comment

by:Sid_F
ID: 35225922
Will give the wave file a shot, where can I download a blank wave file that I don't have to sign up for anything on. The above link also sends me to normal google page. tks
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LVL 3

Expert Comment

by:pnorms
ID: 35245385
I will put one up give me 5 mins.
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LVL 3

Expert Comment

by:pnorms
ID: 35245444
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Expert Comment

by:pnorms
ID: 35245455
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LVL 6

Author Comment

by:Sid_F
ID: 35279528
I can copy the file to c:\windows\media but the file name blank is not an option to set in control panel sounds. does it have to be registered in some other way?
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LVL 3

Expert Comment

by:pnorms
ID: 35279713
There should be a browse button after you click on "New Mail Notification"
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LVL 6

Author Comment

by:Sid_F
ID: 35279836
doh ! I see it thanks,
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LVL 6

Author Comment

by:Sid_F
ID: 35281688
wow it worked on the test xp machine but no the one with the problem. baffled!
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LVL 3

Expert Comment

by:pnorms
ID: 35281878
Make two copys of blank.wav and rename them to notify.wav and Windows Notify.wav, and overwrite the ones in C:\Windows\Media, if she is using a theme put them in the corresponding theme folder.
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LVL 6

Author Comment

by:Sid_F
ID: 35434250
ok will try this, i'm presuming this will not effect any other notifications as these need to be kept
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LVL 6

Accepted Solution

by:
Sid_F earned 0 total points
ID: 35776236
Got the solution, The user had a rule in their outlook and the rule was set to play notification!!
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LVL 59

Expert Comment

by:LeeTutor
ID: 35859507
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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