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outlook 2003 email notification sound

Posted on 2011-03-25
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Last Modified: 2012-05-11
Have an issue with outlook 2003, user wants to disable sound for new email notification. it has been disabled in outlook under preferences and set to none in sounds in control panel but it still sounds!
its 2003 outlook running on xp
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Question by:Sid_F
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by:Randy Downs
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Maybe try susbtituting a blank .wav file - http://www.megaupload.com/?d=MCKK8D8U
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by:pnorms
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Thats, pretty odd. I would try making her an admin/power user on the machine temporarily and try it again. If not maybe just replace the email sound with an empty sound from the control panel.
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by:Sid_F
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the email notification sound in control panel is already set as none and she is an admin on the machine already.
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by:Randy Downs
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mute volume would do it
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by:pnorms
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Short of trying a reinstall of outlook replacing the WAV file with nothing seems to be the quick fix for this one. This will give you some downloads:
http://www.google.com/#sclient=psy&hl=en&q=empty+wav+file&aq=f&aqi=g2g-m1g-b1&aql=&oq=&pbx=1&fp=baa825c1e930c95b
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by:Sid_F
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Will give the wave file a shot, where can I download a blank wave file that I don't have to sign up for anything on. The above link also sends me to normal google page. tks
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by:pnorms
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I will put one up give me 5 mins.
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by:pnorms
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by:pnorms
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by:Sid_F
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I can copy the file to c:\windows\media but the file name blank is not an option to set in control panel sounds. does it have to be registered in some other way?
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by:pnorms
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There should be a browse button after you click on "New Mail Notification"
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by:Sid_F
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doh ! I see it thanks,
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by:Sid_F
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wow it worked on the test xp machine but no the one with the problem. baffled!
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by:pnorms
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Make two copys of blank.wav and rename them to notify.wav and Windows Notify.wav, and overwrite the ones in C:\Windows\Media, if she is using a theme put them in the corresponding theme folder.
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by:Sid_F
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ok will try this, i'm presuming this will not effect any other notifications as these need to be kept
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Sid_F earned 0 total points
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Got the solution, The user had a rule in their outlook and the rule was set to play notification!!
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by:LeeTutor
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This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
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