Solved

Vista- Display driver nvlddmkm stopped responding and has recovered

Posted on 2011-03-25
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530 Views
Last Modified: 2012-05-11
Hey Guys,

Recently I have recovered windows vista to original factory settings and from then

onwards i am getting "Display driver nvlddmkm stopped responding and has recovered"

message and then automatically shifts to Safe Mode and returns to normal mode and after

5 to 10 minutes getting blue screen physical memory dump related to display drivers.


The above scenario is happening even if I have latest updates.


Any help would be appreciated
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Question by:dsk1234
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29 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 35216988
Did you try to install the updated nvidia drivers.


Ded9
0
 

Author Comment

by:dsk1234
ID: 35226154
How can  I check if nvidia drivers installed in my system?
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LVL 30

Expert Comment

by:ded9
ID: 35226158
Click start-type - devmgmt.msc and then hit enter. Under display u will see nvidia

Ded9
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Author Comment

by:dsk1234
ID: 35226258
Hi,

In safe mode, I typed devmgmt.msc ,Under Display adapters ,I have NVIDIA GEFORCE 8400MGS.
Do  u think I hav nvidia driver?


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LVL 30

Expert Comment

by:ded9
ID: 35226264
You have nvidia video card and the software for it. In normal mode go to nvidia site -select your model number and download the latest drivers.


Ded9
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Author Comment

by:dsk1234
ID: 35226352
Hi,

Could please tell me if I downloaded correct version ,here is the link

http://www.nvidia.co.in/Download/index.aspx?lang=en-in

Since I can't find M''  in NVIDIA GEFORCE 8400MGS

Thanks
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LVL 30

Expert Comment

by:ded9
ID: 35226657
Better use this option to automatically detect driver. Open this website in internet explorer.

http://www.nvidia.co.in/Download/Scan.aspx?lang=en-in


Ded9
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Author Comment

by:dsk1234
ID: 35226687
ok thanks and I will try and let u know.
0
 

Author Comment

by:dsk1234
ID: 35259863
Hi ,

Sorry for the delay, when I click on  the above link  it detected automatically the driver installed on my laptop but it is for Notebook.But mine is laptop and Is there  any diff between drivers of laptop and notebook ? Can I install in my laptop?
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LVL 30

Expert Comment

by:ded9
ID: 35259967
Yes you can install the drivers.


Ded9
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Author Comment

by:dsk1234
ID: 35280035
Hi,

YesterdayI I successfully installed the driver and worked for couple of minutes and  today when I log into the sytem after few minutes I  got blue screen with message attempting to reset display driver and recovered from timeout failed.

Any idea why it is happening?

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LVL 30

Expert Comment

by:ded9
ID: 35280082
Go to device manager and check under display. How many display adapter do you have.

Also i think the WDDM certified drivers only might work in your computer.



Ded6
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LVL 30

Expert Comment

by:ded9
ID: 35280229
Use drive sweeper

http://blogote.com/2009/windows-ideas/download-nvidia-driver-cleaner-driver-sweeper-for-windows.html

After uninstalling all the drivers. install the latest update.



Ded9


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Expert Comment

by:ded9
ID: 35281281
I am sorry the right word is whql certified drivers.


Ded9
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IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 

Author Comment

by:dsk1234
ID: 35299123
Hi ,

when i try to login  in normal mode,  i am getting blue screen , i tried startup repair and restore options but no success.In previous instances, I used to do startup repair and restore options when ever i get blue screen.Now I can' t even login.
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LVL 30

Expert Comment

by:ded9
ID: 35299138
Try booting the computer in safe mode or vga mode.



Ded9
0
 

Author Comment

by:dsk1234
ID: 35299243
I can login in safe mode, Can we unstall drivers in safe mode?  If yes what should be the next course of action.Could you please explain in detail
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Accepted Solution

by:
ded9 earned 500 total points
ID: 35299295
boot the computer in vga instead of safe mode.

1. Download

http://www.ursoftware.com/dlds/public/yusetup2010.exe

2. Select pro option.

3. Uninstall nvidia software.

4. It will go through 3 stages. Make sure you complete those steps.

5. Restart the computer

All traces of nvidia will be removed and install the latest nvidia drivers.

I will search it for you...but perform these steps.




Ded9
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LVL 30

Expert Comment

by:ded9
ID: 35299337
I hope you have vista 32 bit operating system.

http://www.nvidia.com/object/notebook-win7-winvista-266.58-whql-driver.html

Download and install this driver.


Ded9
0
 

Author Comment

by:dsk1234
ID: 35299395
yes I have vista 32 bit operating system
0
 

Author Comment

by:dsk1234
ID: 35300479
I have a doubt after step 4 ,since we are uninstalling  all video drivers,can I  able to see window logo screen?
0
 
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Expert Comment

by:ded9
ID: 35300610
Yes you will as microsoft will install its standard vga driver.


Ded9
0
 

Author Comment

by:dsk1234
ID: 35300802
I have downloaded ursoftware and ran the software ,as u said i can't see pro option,but in a dialog box able to see all softwares installed in my system and can see nvidia drivers ? Aam I following correctly?
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Expert Comment

by:ded9
ID: 35300811
You are doing the right thing.


Ded9
0
 

Author Comment

by:dsk1234
ID: 35300888
Selected nvidia drivers and clicked on unistall, its asking modes .Which mode do i need to opt. ie.
buit-in ,safe,normal,super modes
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Expert Comment

by:ded9
ID: 35300980
super mode.


Ded9
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Author Comment

by:dsk1234
ID: 35301379
I am done with unstalling nvidia drivers , should  i click the above link to install latest driver ?
0
 
LVL 30

Expert Comment

by:ded9
ID: 35301422
Yes you can.


Ded9
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Author Comment

by:dsk1234
ID: 35333267
Thanks Ded9
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