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"HCI Load Error!!" and "SCI Load Error!!" Toshiba Tecra A9

I have reinstalled the latest Value Added Pack from Toshiba but when I try to run HW Setup from the Toshiba Utilities folder on the Start menu I get "HCI Load Error!!" followed by "SCI Load Error!!" but it then puts up a Setup dialoge box with only the  "General" tab (showing details of the current Bios version).

I'm running Windows 7.

I have the same Value added Pack installed to a second Tecra A9 that doesn't give these errors and displays a further 7 tabs to let me configure various devices.

Does anybody know what an HCI or SCI is?
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Rick Hobbs
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HCI Error or SCI Error are caused by not installing the Toshiba Utilities Common Modules first. Toshiba Utilities (Fn-esse, H/W Setup) require Common Modules to be installed first. If you receive HCI or SCI Error, please download and install Common Modules from Toshiba Download Site at www.toshiba.ca/downloads. The correct order for installing Toshiba Utilities in Win 7 should be as following:

Install Toshiba Power Save
Install Toshiba Utilities Common Modules
Install Toshiba Utilities (Fn-esse, HWSetup)
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Gadz99
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Corrupt installation