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Older Canon Multi-Function Printer will not work with Canon Network Scangear on Windows 7

I have a Canon IR 2800 that I use in my Quality Department and we just started replacing XP machines with Windows 7.

We use Canon Network Scangear version 2 on the XP machines and it works fine.

I tried to load that on the Windows 7 machine and it load and runds but when I have multiple pages it only scans the first one and the program will not go any further. THe printer continues the scan but never sends the pages to the computer.

I searched and downloaded the Windows vista/7 version of network scangear v2.71 and it installed but when I try to discover or enter the ip for the scanner/printer it dosen't find anything or errors out.,

Not sure what I am doing wrong but I need help and the people in this department need to scan.
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arnold

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Marc Z

If windows 7 built in scan utility doesn't work, could you leave a dedicated unit to win XP direct to scanner and remote in from 7 and run scans that way? Also, is there a XP compatibility mode you could try installing the software as? Couple options other than upgrading hardware.

Jeremy Campbell

ASKER

Worked Great. I guess I didn't realize that the scanner was to old to work with the newer software.

Thanks