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Mailbox shows up in Outlook after giving Manage Full Access permission to a user

Posted on 2011-03-25
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Last Modified: 2012-05-11
Not sure if this is Exchange or Outlook related. I have Office 2007 SP2 and my mailbox is on an Exchange 2010 SP1 server. If I give myself Manage Full Mailbox Access to another mailbox using the Exchange EMC, the mailbox itself will automatically show up in my Outlook as an additional mailbox. This only appears to happen if I grant myself access to another Exchange 2010 mailbox. It does not happen if I grant myself access to a 2007 mailbox. So, I try to get rid of it by right clicking and selecting "Close -Mailbox name". I get a popup saying I need to go to Tools, Account Settings, and remove it from there. Only problem is when I do what it says, the mailbox is not there. Only way to get rid of it is go back to the EMC and take away the Manage Full Mailbox Access right. Open and close Outlook, then it goes away. Weird behavior and annoying to. We have a lot of shared mailboxes and people are always asking to be granted the Manage Full Mailbox Access right and at some point, I am sure they would like to be able to just disconnect it on their own.
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Question by:osiexchange
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Expert Comment

by:NickGermi
ID: 35215428
From what you have described, it looks like to be a bug in Outlook 2010, if you see an additional mailbox under your own mailbox, it should also appear within the account settings' additional mailbox window
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by:osiexchange
ID: 35218230
I have Outlook 2007. My mailbox is on a 2010 server however.
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osiexchange earned 0 total points
ID: 35218391
However, I did have the issue with 2010 also. The results were the same. You can't get rid of the mailbox without removing the permissions.
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Author Closing Comment

by:osiexchange
ID: 35718370
Resolved myself
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