Solved

Exchange 2007 Connecting and Receiving Mail but not getting to user mailboxes on SBS2008

Posted on 2011-03-25
8
256 Views
Last Modified: 2012-05-11
Small Business Server 2008 Exchange 2007 Connecting and Receiving Mail but not getting to user mailboxes.

In the connectivity log you can see messages being downloaded but they are not getting to the mailboxes or in message tracking.
0
Comment
Question by:AtkinsonHD
  • 4
  • 4
8 Comments
 
LVL 56

Accepted Solution

by:
Cliff Galiher earned 500 total points
ID: 35218501
Since you mention the connectivity log, can I assume you are using the pop3 connector?

-Cliff
0
 

Author Comment

by:AtkinsonHD
ID: 35219420
Yes it downloads from a remote server, I can see the remote account filling up then empty to coincide with the log, but the emails are going no where from there?

It seemed to have stopped working when the remote server was not accessible.
0
 
LVL 56

Expert Comment

by:Cliff Galiher
ID: 35219470
You may have to run the IAMW and FMNW to reset your system back to defaults. Because the pop3 connector must use the pop3 protocol to download messages, some significant information is lost from the original SMTP headers (not a fault of the connector, but of the underlying protocols) and for delivery to work, things must align *exactly.*

In short, there is a reason the pop3 connector should not be used long-term and this is one of them. The wizards will fix 95% of the problems that cause the services to not mesh properly, but messages delivered in the interim are gone.
0
 

Author Comment

by:AtkinsonHD
ID: 35219741
I take it this wont delete all the existing emails already in user mailboxes?

What's the easiest way of going about this?

Thanks
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 56

Expert Comment

by:Cliff Galiher
ID: 35219797
No. The pop3 connector is exactly that, a connector. It simply pulls mail from a pop3 source and then deposits in in a place so exchange can process it as it would any other peice of mail. Once in Exchange, the IAMW and FMNW don't touch those.

As far as the "easiest" it all depends on your specific network configuration and what (if any) customizations you've done. In most cases just running the wizards in order will suffice.

-Cliff
0
 
LVL 56

Expert Comment

by:Cliff Galiher
ID: 35219803
And because you asked about losing mail already in user mailboxes, just because things *shouldn't* go wrong, doesn't mean they wont. There is no substitute for solid backups. Always.

-Cliff
0
 

Author Comment

by:AtkinsonHD
ID: 35223274
Ran Both from the SBS Console and still the same. Could it be a problem with where the transport hub is dropping the mail?
0
 

Author Comment

by:AtkinsonHD
ID: 35223309
2011-03-25T16:52:35.878Z,,MAPI,server01.domain.local,-,Messages: 1 Bytes: 56816
2011-03-25T16:53:44.791Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,+,97d86fdb-6680-4946-a95a-4bb90cec0ff1
2011-03-25T16:53:45.246Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,>,domain.co.uk[remote server ip]
2011-03-25T16:53:45.395Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,>,Established connection to remote server ip
2011-03-25T17:10:41.488Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,-,Messages: 8 Bytes: 6837571
0

Featured Post

Are your end users making ugly email signatures?

Have you left it up to your end users to create their own email signatures? Are they forgetting to add the company logo or using garish font colors? Take control and ensure all users have the same email signature.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A safe way to clean winsxs folder from your windows server 2008 R2 editions
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

948 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now