Solved

Exchange 2007 Connecting and Receiving Mail but not getting to user mailboxes on SBS2008

Posted on 2011-03-25
8
262 Views
Last Modified: 2012-05-11
Small Business Server 2008 Exchange 2007 Connecting and Receiving Mail but not getting to user mailboxes.

In the connectivity log you can see messages being downloaded but they are not getting to the mailboxes or in message tracking.
0
Comment
Question by:AtkinsonHD
  • 4
  • 4
8 Comments
 
LVL 57

Accepted Solution

by:
Cliff Galiher earned 500 total points
ID: 35218501
Since you mention the connectivity log, can I assume you are using the pop3 connector?

-Cliff
0
 

Author Comment

by:AtkinsonHD
ID: 35219420
Yes it downloads from a remote server, I can see the remote account filling up then empty to coincide with the log, but the emails are going no where from there?

It seemed to have stopped working when the remote server was not accessible.
0
 
LVL 57

Expert Comment

by:Cliff Galiher
ID: 35219470
You may have to run the IAMW and FMNW to reset your system back to defaults. Because the pop3 connector must use the pop3 protocol to download messages, some significant information is lost from the original SMTP headers (not a fault of the connector, but of the underlying protocols) and for delivery to work, things must align *exactly.*

In short, there is a reason the pop3 connector should not be used long-term and this is one of them. The wizards will fix 95% of the problems that cause the services to not mesh properly, but messages delivered in the interim are gone.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:AtkinsonHD
ID: 35219741
I take it this wont delete all the existing emails already in user mailboxes?

What's the easiest way of going about this?

Thanks
0
 
LVL 57

Expert Comment

by:Cliff Galiher
ID: 35219797
No. The pop3 connector is exactly that, a connector. It simply pulls mail from a pop3 source and then deposits in in a place so exchange can process it as it would any other peice of mail. Once in Exchange, the IAMW and FMNW don't touch those.

As far as the "easiest" it all depends on your specific network configuration and what (if any) customizations you've done. In most cases just running the wizards in order will suffice.

-Cliff
0
 
LVL 57

Expert Comment

by:Cliff Galiher
ID: 35219803
And because you asked about losing mail already in user mailboxes, just because things *shouldn't* go wrong, doesn't mean they wont. There is no substitute for solid backups. Always.

-Cliff
0
 

Author Comment

by:AtkinsonHD
ID: 35223274
Ran Both from the SBS Console and still the same. Could it be a problem with where the transport hub is dropping the mail?
0
 

Author Comment

by:AtkinsonHD
ID: 35223309
2011-03-25T16:52:35.878Z,,MAPI,server01.domain.local,-,Messages: 1 Bytes: 56816
2011-03-25T16:53:44.791Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,+,97d86fdb-6680-4946-a95a-4bb90cec0ff1
2011-03-25T16:53:45.246Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,>,domain.co.uk[remote server ip]
2011-03-25T16:53:45.395Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,>,Established connection to remote server ip
2011-03-25T17:10:41.488Z,08CDB90FFB5DDC18,SMTP,mail.domain.co.uk,-,Messages: 8 Bytes: 6837571
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SQLsvr.exe SBS 2011memory issues 3 33
Single Record DNS Zones 9 20
Custom Address book 9 11
windows 2008 installation hangs 13 19
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question