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Unable to install HP WJA on Windows 7

Posted on 2011-03-25
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Last Modified: 2012-05-11
Unable to install HP WJA on Windows 7...   error 1920 hpws pro adapter
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Question by:dgasser
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by:ded9
ID: 35220763
Right click on the setup file- properties-select compatibility - select xp-click ok and then try to install it.


Ded9
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Author Comment

by:dgasser
ID: 35232156
I did what you suggested and got same  error:

Error 1920.Service HPWSProAdapter (HPWSProAdpater) failed to start. Verify that you have sufficient privileges to start system services.

I am running the program as local Administrator on the system and I even tried to go into services.msc to manually start the service and got:

WIndows could not start the HPWSProAdapter service on local computer.  Error 1067: The process terminated unexpectedly.

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Expert Comment

by:ded9
ID: 35233702
Install subinacl and run the reset.cmd script

Link

http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx

Restart the computer after running subinacl.

Will surely resolve your issue.




Ded9
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:dgasser
ID: 35283106
I will try this now.. and post back when complete.
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Accepted Solution

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dgasser earned 0 total points
ID: 35284350
It still isnt working but... I spoke with HP and they said that their software development team is aware of this issue and they do not have a fix for it yet.  ugh!
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Author Closing Comment

by:dgasser
ID: 35321786
There is not solution according to HP
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Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

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