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Unable to install HP WJA on Windows 7

Posted on 2011-03-25
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Last Modified: 2012-05-11
Unable to install HP WJA on Windows 7...   error 1920 hpws pro adapter
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Question by:dgasser
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6 Comments
 
LVL 30

Expert Comment

by:ded9
ID: 35220763
Right click on the setup file- properties-select compatibility - select xp-click ok and then try to install it.


Ded9
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Author Comment

by:dgasser
ID: 35232156
I did what you suggested and got same  error:

Error 1920.Service HPWSProAdapter (HPWSProAdpater) failed to start. Verify that you have sufficient privileges to start system services.

I am running the program as local Administrator on the system and I even tried to go into services.msc to manually start the service and got:

WIndows could not start the HPWSProAdapter service on local computer.  Error 1067: The process terminated unexpectedly.

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LVL 30

Expert Comment

by:ded9
ID: 35233702
Install subinacl and run the reset.cmd script

Link

http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx

Restart the computer after running subinacl.

Will surely resolve your issue.




Ded9
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Author Comment

by:dgasser
ID: 35283106
I will try this now.. and post back when complete.
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Accepted Solution

by:
dgasser earned 0 total points
ID: 35284350
It still isnt working but... I spoke with HP and they said that their software development team is aware of this issue and they do not have a fix for it yet.  ugh!
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Author Closing Comment

by:dgasser
ID: 35321786
There is not solution according to HP
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