Our IT Director has been dealing with some major slowness on our shared drives. It started with the accounting department and has now moved into other departments.
We first noticed the problem when one of our accountants would be "digging" down the file path (clicking on the folder: J Shared then clicking on folder "Accounting" then clicking on folder "Grants"...etc.). Many times, as she was moving through the folders, each click would take a longer and longer time. Often it would simply crash. This was a huge hit to her productivity. The director spent many hours on the phone with Microsoft...and they finally identified the problem as our antivirus: Eset Nod32 Antivirus 4. We uninstalled the program (a couple days ago) and things appear fine.
It is starting to spread. We are now noticing it with execs and other departments. We are uninstalling the antivirus and, frankly, praying.
I am writing this post to be pro-active. Does it seem antivirus is a likely cause of this problem? Has anyone else noticed similar problems with Eset? If everyone has the same antivirus installed, why would it start one place and spread outwards? We do like Eset...is there a fix out there so we can continue to use Eset?