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Cognos ProBI error when rebuilding data cubes

Posted on 2011-03-25
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Last Modified: 2012-07-24
Hello All,

We are running Cognos PRoBI  7.3 on a windows 2003 server.

We have a scheduled task that kicks off a ProBI script to rebuild the cubes everynight at 2:00am.  This has worked for years until this pas Saturday.
I get the following error when ProBi attmempts to transform the data from its TXT files into cubes.

Error 440:AutoExe: trCube(CreateFile):(TR0102) The process or action was cancelled at your request. occured.

Can anyone point me in a direction to try and fix this?

Thanks!
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Question by:kxcrazy
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4 Comments
 
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Expert Comment

by:oleggold
ID: 36971633
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Accepted Solution

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oleggold earned 500 total points
ID: 36971636
"Check to ensure you did not have anti-virus software enabled."
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Author Comment

by:kxcrazy
ID: 36979106
That was my post asking the question.   Antivirus is installed and always has been unless an antivirus update back in March changed how it viewed the ProBI application?

Should I add the ProBi folders to the antivirus ignore list?

Thanks!
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Author Closing Comment

by:kxcrazy
ID: 38218139
Antivirus has always been installed but a recent update must have changed the configuration enough to through the PROBI rebuild into a tizzy.
Adding the PROBI folders to the exceptions list cured the issue.
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